In the U.K., Samsung has begun a separate exchange process. All U.K. providers and operators should have already contacted Galaxy Note 7 owners to set up an exchange, and the swapping process has now officially begun.

Samsung’s dedicated customer support line for the Galaxy Note 7 remains active at 0330-726-1000.

If you’re in Canada, Samsung Electronics Canada Executive Vice President Paul Brannen has made it clear that your safety is a major concern of the company. “Samsung holds safety and consumer satisfaction as a top priority,” he said. “While there have been no confirmed incidents in Canada, Samsung is taking a proactive approach to address customer needs around the Note 7 and immediately addressing any consumer concerns.” Canadian Galaxy Note 7 owners will be able to exchange their phone for a Galaxy S7 or Galaxy S7 Edge. You can register your Galaxy Note 7 here for the recall.