Skip to main content

How to factory reset an HP laptop

Factory resetting any laptop is an unnerving prospect, but sometimes it’s the only effective option left to perform a clean reset to get rid of any lingering technical issues. If you’re at the stage where you need to reset an HP laptop for any number of reasons, then this guide will walk you through the process, step by step.

Difficulty

Easy

Duration

5 minutes

What You Need

  • An HP laptop with Windows 10

How to factory reset an HP laptop on Windows 10

Step 1: Open the Settings window on your Windows 10 laptop by pressing Windows Key + I.

Step 2: Select the Update and security option, and then select Recovery.

The Update and Security option in Windows 10.
Image used with permission by copyright holder

Step 3: For a clean reset of the HP laptop where it goes back to its factory setting, select Get started situated below the Reset this PC section.

The Reset this PC Get started button in Windows 10.
Image used with permission by copyright holder

Step 4: The next step involves choosing whether you want the files contained within your system to remain on the device after the reset is performed. Select Keep my files to go ahead with this particular option. You can also choose from Change settings after clicking this option to not restore apps and settings that came with the PC.

Alternatively, you can also select the Remove everything option, which will completely return the system to its factory setting, meaning it will more or less be a new, fresh HP laptop with no files, programs you’ve downloaded, etc., remaining on your machine.

The Remove files and clean the drive option will make the device like new, while the Just remove my files setting won’t perform a clean sweep of the hard drive.

Either way, when clicking the Next button for whichever method you’ve chosen, you’ll be instructed to plug your PC into a power outlet to proceed. Once the factory reset is completed, the screen will display a window to set up the HP laptop once again.

The different reset options in Windows 10.
Image used with permission by copyright holder

How to factory reset an HP laptop without a password

Step 1: Reboot the HP laptop by making sure it’s completely shut down and then turn it on again.

Step 2: Select the F11 button immediately after the system has booted to access Troubleshooting. Please note that you may need to use other F keys such as F9 or F10 if F11 doesn’t work for you.

The F11 options menu for a Windows 10 laptop.
Image used with permission by copyright holder

Step 3: Select Troubleshoot and then choose the Reset this PC option. Simply follow the steps outlined from the previous section to complete the factory reset process.

The Reset this PC option within Troubleshooting for a Windows 10 laptop.
Image used with permission by copyright holder

For a comprehensive guide on how to factory reset the different versions of Windows regardless of your system manufacturer, then be sure to visit our detailed guide.

Editors' Recommendations

Zak Islam
Computing Writer
Zak Islam was a freelance writer at Digital Trends covering the latest news in the technology world, particularly the…
The HP Pavilion laptop is $400 cheaper today, but don’t wait
The HP Pavilion 15t-eg300 laptop against a white background.

One of the best laptop deals today comes from HP with a massive $400 off the HP 15-inch Pavilion. Normally priced at $1,000, it's down to $600 for a limited time only. Likely to be a clearance deal or one that's very slim on stock, you're going to need to be quick so you don't miss out on this offer. If you need to know a little more, keep reading while we take you through what you need to know.

Why you should buy the HP 15-inch Pavilion
With HP being one of the best laptop brands around, you can trust the HP 15-inch Pavilion to be good quality for the price. This particular model has an Intel Core i7 processor, 16GB of memory and 256GB of SSD storage. Those are the key essentials for getting plenty of work done productively, while you also have the benefit of an i7 processor that you rarely see in this price range.

Read more
HP is practically giving away this student laptop
A 14-inch HP laptop powered by Windows 11.

Getting through college is an expensive ordeal, so student laptop deals for affordable but dependable devices almost always get sold out quickly. Here's an offer that's still available -- the HP Laptop 14z for just $250, following a $200 discount from HP on its original price of $450. We don't expect this bargain to last long though, so if you want to get this laptop for nearly half-price, there's no time to waste -- add it to your cart and proceed with the transaction immediately.

Why you should buy the HP Laptop 14z
You shouldn't expect the HP Laptop 14z to challenge the best laptops in terms of performance, as it's only equipped with the AMD Athlon Silver 7120U processor, AMD Radeon Graphics, and 8GB of RAM. However, for the purposes of schoolwork, these specifications are more than enough. You'll be able to carry out online research, make presentations, build reports, and other similar tasks on the HP Laptop 14z, which will make it a valuable companion.

Read more
Best laptop deals: Get a new laptop for work or play from $160
A person typing on a MacBook Pro while sat on a wooden bench.

If you're looking for a new laptop, you've come to the right place. We know how expensive such tech purchases can get so we've picked out the very best laptop deals currently available. Below, you'll find different laptops for different budgets and needs. That includes some of the best Chromebook deals along with the best gaming laptop deals and best MacBook deals. Whether you need a super cheap laptop for occasional use or a powerful behemoth of a machine, you're in luck. Read on while we take you through the highlights.
HP 14-inch Chromebook -- $159, was $299

The HP 14-inch Chromebook won't rival the best Chromebooks around but if you just need something simple and cheap, it's a good option. It has an Intel Celeron processor along with 4GB of memory and 64GB of eMMC storage. Yup, you'll be relying heavily on cloud storage but that's the point of Chromebooks and ChromeOS. A 14-inch HD screen is what you'll be looking at while there's up to 14 hours of battery life and an HP True Vision 720p HD webcam for taking video calls.

Read more