Web-based selling 101: How to start an online store

how to start an online store business header
Operating an online store is a great way for a small business to hang with larger competitors. For starters, online stores aren’t restricted to poor locations, small population sizes, or terrible local markets. So, no matter if you live in New York City or Buford, Wyoming, you have the ability to reach millions of people who are solely interested in your product or service. E-commerce continues to grow at a rapid rate, with recent forecasts claiming online retail sales will top $250 billion annually by 2015. Taking said predictions into consideration, it’s no wonder entrepreneurs and wannabe business owners are turning to e-commerce to expand their sales and potential reach.

Related: Tips for scoring shopping deals without leaving the comfort of your home

Still, doing business online is not foolproof. From building an easy-to-navigate and working website, to collecting payment and finalizing shipping requests, there’s a laundry list of steps required to start your store. Luckily there are many online resources dedicated to assisting e-commerce entrepreneurs in getting their online stores off the ground and in front of their customers.

Choose a topic:

Hosting sites

Finding a competent website to host your business is the first step to taking your business online. Unless you possess expert-level skills at building websites you’re likely in the market for a hosting site that comes standard with a bevy of desirable bells and whistles. Below you’ll find our favorite sites dedicated to making life easier for any novice e-commerce entrepreneur.

Goodsie

Strolby store, powered by Goodsie.
Strolby store, powered by Goodsie.

Goodsie provides its users with the best selection of features at a reasonable cost. The site offers three separate membership levels depending on the size of your business and bills you monthly, bi-annually, or annualy. Even users who sign up for Goodsie’s lowest membership option have access to a wide range of benefits. For just $25 a month annually, store owners have the ability to post as many products as they wish and have access to hundreds of website templates. The service also lets you create any domain name you’d like, assuming it’s available. It even gives you the option to drag and drop features on your page to give any of the templates your own special touch.

Goodsie provides sales and traffic analytics as well as analysis via Google to let you know how many people view your products online. It also offers a strong coupon system to help drive your sales and increase exposure. Once you complete a sale, Goodsie provides a flexible shipping structure and aligns with several of the top e-pay options, such as PayPal and Stripe. It even offers store owners the option of a mobile version of their online store and provides templates for email marketing campaigns. Literally a one-stop shop for any online entrepreneur, Goodsie has the ability to turn any small business in to an online powerhouse.

Shopify

Grovemade store, powered by Shopify.
Grovemade store, powered by Shopify.

Like Goodsie, Shopify makes running your online store simple and straightforward. Though slightly more expensive, it does offer its own set of credit card rates to users and up to 70 different payment gateways. Do you want to accept Bitcoin as payment in your store? Shopify lets you do that and provides access to other gateways from around the globe. You’ll have access to more than a hundred themes developed by professional Web designers once registered and the service will even let you to tinker with the HTML and CSS to produce the perfect image for your business. Like Goodsie, the service offers an assortment of flexible shipping options and there is also no cap on the number of products you sell in your store.

Shopify can help with many aspects of your marketing campaign. From thorough assistance designed to help customers locate your store via search engines, to email and social media campaigns, the service covers it all. It’s committed to keeping your store up and running at all hours of the day, 99.94 percent reliability with around-the-clock support and active monitoring. Whether you need to email, live chat, or call someone at Shopify, the customer service department is available 24.

Etsy

Lily and Louise Designs, powered by Etsy.
Lily and Louise Designs, powered by Etsy.

The hosting site Etsy has everything you need if you’re looking to sell hand-maned products. The site boasts considerably fewer features than Shopify or Goodsie, but remains perfectly appropriate for anybody looking to sell homemade products on the side.

Functioning like an online swap meet, Etsy’s customer base has grown surprisingly large over the last few years. The site provides all its sellers with dedicated store pages, each of which can be customized with a header image, store information, and any current specials they might be offering.

Though a bit barebones as far as content goes, Etsy does not charge a membership fee, so anyone has the ability to join the site and begin selling. However, the site does charge 20 cents for each item listed for four months or until it sells, along with a 3.5-percent transaction fee on each sale.

Ebay

Ebay

If you prefer not to bother with setting up your own website we recommend selling through eBay. It’s a little harder to build a brand through eBay, but it does offer an easy way to sell a few items on the side. The site allows you to post your first 50 items each month free of charge (except when selling automobiles), but the site does take a whopping 10 percent of the final sale upon completion. The transaction cut is fairly steep increase when compared with Etsy, though you do have the ability to sell a wider range of products via eBay. For entrepreneurs interested in getting their feet wet by selling online, eBay proves a good start but you’ll want to look in to the advanced sites once you start selling more.

Related: How to buy and sell electronics on eBay or Craigslist

Amazon

AmazonStore1

Another hosting site in the same vein as eBay and Etsy, Amazon provides sellers an incredible amount of flexibility. For sellers who desire selling under 40 products each month, Amazon charges just $0.99 per sale, along with variable closing fees for each item. If the products sold each month tally greater than 40, Amazon offers its Professional Selling Plan which runs just $39.99 per month. Both selling tiers allow owners to not only add new products to Amazon’s catalog, but the site takes care of the customer service and assists with shipping options. One of the best aspects of selling on Amazon is the site’s incredibly vast customer base, as it boasts the capability to reach millions of people.

Next page: Collecting payment…

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