Skip to main content

Microsoft will soon stop guaranteeing full refunds for Cyberpunk 2077

Microsoft will stop offering full refunds for Cyberpunk 2077 on July 6. This overturns the company’s decision to offer refunds for the game after its release.

The issue-plagued launch of Cyberpunk 2077 led to some unprecedented action from two major console manufacturers. Sony had the game taken down from the PlayStation Store while Microsoft instead began offering full refunds of the game to anyone who purchased it. However, as time has gone on and Cyberpunk 2077 has inevitably gotten to be more playable on consoles, those actions are being scaledback.

According to Microsoft, the reversal is due to the game’s recent patches, which have increased stability and fixed significant bugs in recent months.

“The team at CD Projekt Red continues to work hard to improve the experience of Cyberpunk 2077 for Xbox players and have made a number of updates,” reads a statement on the Xbox support subscriptions and billing page. “Given these updates, Microsoft will be returning to our standard digital game refund policy for Cyberpunk 2077 on July 6 for both new and existing purchases.”

Under Microsoft’s normal policy, all sales of digital games are considered final, meaning you likely won’t be able to return Cyberpunk 2077 if you purchase it, or already have purchased it, from the Xbox store starting on July 6. However, there are cases where Microsoft will offer a refund, it’s just not guaranteed.

Cyberpunk 2077 has also recently made it back onto Sony’s digital storefront, the PlayStation store. As of June 21, PlayStation users have been able to download the game onto their consoles. However, CD Projekt Red has issued a warning to anyone picking the game up, saying that “users may continue to experience some performance issues with the PS4 edition while we continue to improve stability across all platforms. The PS4 Pro and PS5 versions of the game will provide the best experience on PlayStation.”

Otto Kratky
Former Digital Trends Contributor
Otto Kratky is a freelance writer with many homes. You can find his work at Digital Trends, GameSpot, and Gamepur. If he's…
A new Witcher trilogy and Cyberpunk game are in development at CD Projekt Red
Geralt drawing his sword in The Witcher 3 promo art.

CD Projekt Red announced several long-term projects, which include a new Witcher trilogy, a Cyberpunk 2077 sequel, and a new IP.

The Warsaw-based developer gave a presentation on Tuesday giving an update on how the company has grown since Q1 2022, the performance for the original Witcher trilogy and Cyberpunk 2077 (they sold over 65 million and 20 million copies, respectively), and what its strategy will be to continue its growth going forward. During that presentation, it unveiled the three new Witcher games under the working titles Project Sirius, Project Polaris, and Project Canis Majoris, and a Cyberpunk game with the working title Project Orion.

Read more
The best Cyberpunk 2077 mods
A hacker uses a computer in Cyberpunk 2077.

Whenever a game is released on PC, you can always count on the community to do what the developers won't (or in most cases can't) and mod it in every way imaginable. This goes for good games but is especially important for games that came out in a state most wouldn't consider acceptable. For a game like Cyberpunk 2077, which has now become synonymous with terms like "rushed," "lazy," and "disaster," to name a few, mods might be your best chance at enjoying the game at all as the developers struggle to fix their game years after release.

With so many things to address, many people have attempted to make mods fixing, adding to, and improving Cyberpunk 2077. With so much to go through, it can be hard to know which mods are worth trying out to make your game run better or even just to add some fun new features to it. We've checked out all the mods we could find, ranging from performance to pure fun, so you can hack in and finally get that true cyberpunk experience you want out of Cyberpunk 2077.

Read more
Cyberpunk 2077’s Steam success is great, but we can’t rewrite its history
Jackie from Cyberpunk 2077 with a gun pointed at his head.

Cyberpunk 2077 has seen a huge resurgence as of late, thanks largely to the success of Cyberpunk: Edgerunners, Netflix's new and critically acclaimed anime adaptation of the sci-fi property. According to the global PR director at CD Projekt Red on Twitter, viewers watched 14,880,000 hours of the show in just the first week, putting it safely in Netflix’s top 10.

This has been a great boon for the game, which launched in a poor, unfinished state at the end of 2020, and has been getting gradual updates ever since to make it playable, improve on features like skill trees, and add new ones like wardrobe transmogrification. While it sold well at the start of its life cycle, there hasn’t been a spike in the number of players since then. At the time of this writing, however, Cyberpunk 2077 is the eighth most played game on Steam, according to SteamDB, and has nearly 100,000 concurrent players, although it peaked at 1 million players.

Read more