PlayStation fixes PS Plus Premium’s hidden upgrade fees

By Tomas Franzese May 25, 2022

PlayStation announced that it would no longer charge players who bought PS Plus subscriptions at a discounted rate a higher fee when they upgrade to PlayStation Plus Extra or PlayStation Plus Premium.

This announcement came via the official Ask PlayStation support Twitter account after reports of the PS Plus upgrade issue spread over the past couple of days. “Due to a technical error, players in Asia who have previously purchased a PlayStation Plus membership at a discount have been incorrectly charged for their upgrade pricing,” the tweet says. “This error has been fixed and impacted players will receive a credit. We thank you for your patience.”

Due to a technical error, players in Asia who have previously purchased a PlayStation Plus membership at a discount have been incorrectly charged for their upgrade pricing. This error has been fixed and impacted players will receive a credit. We thank you for your patience.
— Ask PlayStation (@AskPlayStation) May 25, 2022

As that tweet mentions, players trying to upgrade to these new versions of PS Plus were the people who first encountered this issue. The two new tiers of PlayStation Plus debuted in Asian markets on May 23, ahead of a rollout in Japan, North America, and Europe throughout the month of June. As players can convert their previous PS Plus and PS Now subscriptions to get PlayStation Plus Premium or Extra, many players bought PS Plus subscriptions at discounted rates so that they would end up technically paying less overall for the $120 a year service.

Unfortunately, when these players went to upgrade on May 23, the PlayStation Store required them to pay back that discount if they wanted to upgrade. So, if someone got a year of PS Plus for $45 instead of $60, they’d have to pay $15 on top of the already more expensive free for Extra or Premium if they wanted to upgrade. While a VGC report suggested that this move was intentional, Sony is crediting this issue to a “technical error.”

The early days of any subscription service are typically fraught with technical issues like this. Hopefully, Sony can fix PlayStation Plus Premium’s key issues before it rolls it out to new markets like North America.

Editors' Recommendations

Topics

Gaming Staff Writer

Tomas Franzese is a Staff Writer at Digital Trends, where he reports on and reviews the latest releases and exciting…

Gaming

PS Plus Extra subscribers can try two of the month’s biggest PS5 games for free

The main character of Tales of Kenzera: Zau stands with two elemental items.

Both Dave the Diver and Tales of Kenzera: ZAU will launch for PlayStation 5 this month, and both will included in PlayStation Plus Premium and Extra's Game Catalog from day one.

Dave the Diver will be the first to be added, as its PS5 port launches on April 16. Dave the Diver was a surprise hit when it was released for PC in 2023, standing out as a charming game where players go diving for the seafood they then serve in their sushi restaurant. While it was controversially nominated for best indie at The Game Awards despite being developed by Nexon studio Mintrocket, it's still a fantastic game and well worth your time when it finally launches on PS5 in a couple of weeks.

Gaming

All upcoming PS5 games: 2024 and beyond

Eve kneeling with her sword.

The PlayStation 5 has been out for some time now, and its reception has been mostly positive. It includes lots of quality-of-life improvements over its predecessor, the PlayStation 4, such as faster load times, a solid-state drive (SSD) instead of a regular hard disk drive (HDD), and an improved controller in the form of the new DualSense. However, a console is only as good as the games available on it, and thankfully, the PS5 has you covered on that front as well.

While the machine already has a worthy library of great PS5 games, there are even more to look forward to, with some releasing as soon as this month, while others are still years away. In the video game world, it's not uncommon to be aware of games that are still several years out from release. It's also normal for a new game to be revealed and launched within just a couple of months. In this comprehensive list, we'll go through the major PS5 releases scheduled for 2023 and speculate on future games.

Gaming

PlayStation Plus’ most notable free April offerings come from Microsoft

Four players stand together in the 4v4 PvP mode of Minecraft Legends.

Sony outlined all the new offerings PlayStation Plus Essential subscribers can expect in April; surprisingly, Microsoft is the company behind two of this month's four offerings, Minecraft Legends, and the Overwatch 2 Mega Bundle.

On April 2, PS Plus can get those two things free of charge in addition to Immortals of Aveum and Skul: The Hero Slayer. Immortals of Aveum is a single-player shooter where players use magic instead of weapons. Although the thing it's most notable for is flopping upon its release, Immortals of Aveum is still a solid shooter that you might have missed out on, and you should give it a shot now that you can get it through PS Plus. Meanwhile, Skul: The Hero Slayer is a tough 2D platformer roguelike that should entertain fans of that genre for quite some time.