Skip to main content
  1. Home
  2. Gaming
  3. News

PlayStation fixes PS Plus Premium’s hidden upgrade fees

Tomas Franzese
By

PlayStation announced that it would no longer charge players who bought PS Plus subscriptions at a discounted rate a higher fee when they upgrade to PlayStation Plus Extra or PlayStation Plus Premium.

This announcement came via the official Ask PlayStation support Twitter account after reports of the PS Plus upgrade issue spread over the past couple of days. “Due to a technical error, players in Asia who have previously purchased a PlayStation Plus membership at a discount have been incorrectly charged for their upgrade pricing,” the tweet says. “This error has been fixed and impacted players will receive a credit. We thank you for your patience.”

Related Videos

Due to a technical error, players in Asia who have previously purchased a PlayStation Plus membership at a discount have been incorrectly charged for their upgrade pricing. This error has been fixed and impacted players will receive a credit. We thank you for your patience.

— Ask PlayStation (@AskPlayStation) May 25, 2022

As that tweet mentions, players trying to upgrade to these new versions of PS Plus were the people who first encountered this issue. The two new tiers of PlayStation Plus debuted in Asian markets on May 23, ahead of a rollout in Japan, North America, and Europe throughout the month of June. As players can convert their previous PS Plus and PS Now subscriptions to get PlayStation Plus Premium or Extra, many players bought PS Plus subscriptions at discounted rates so that they would end up technically paying less overall for the $120 a year service.

Unfortunately, when these players went to upgrade on May 23, the PlayStation Store required them to pay back that discount if they wanted to upgrade. So, if someone got a year of PS Plus for $45 instead of $60, they’d have to pay $15 on top of the already more expensive free for Extra or Premium if they wanted to upgrade. While a VGC report suggested that this move was intentional, Sony is crediting this issue to a “technical error.”

The early days of any subscription service are typically fraught with technical issues like this. Hopefully, Sony can fix PlayStation Plus Premium’s key issues before it rolls it out to new markets like North America. 

Editors' Recommendations

Topics
Final Fantasy XVI cracks the action-RPG formula with spectacular combat
Ifrit roaring in Final Fantasy 16 surrounded by fire.

Disclaimer per Square Enix regarding the demo build previewed below: "This is a special version made for media to experience, and contents may differ from the final version ... FINAL FANTASY XVI © 2023 SQUARE ENIX CO., LTD. All Rights Reserved."

In case Square Enix hasn’t made it clear enough over the last few years: Final Fantasy is changing. While the legendary RPG series had long been synonymous with traditional, turn-based combat and whimsical creatures, recent entries have signaled a slow-moving sea change aimed at transforming the franchise eventually. Games like Final Fantasy XV and Final Fantasy VII Remake have teased a new direction for the series, but Final Fantasy XVI fully rips the Band-Aid off.

Read more
PlayStation VR2’s best launch game isn’t the one you we’re expecting
fantavision 202x impressions hands on psvr2 outer space fireworks

With the PlayStation VR2 out now, all eyes are on Horizon Call of the Mountain. The action-adventure title is Sony’s first big exclusive for the platform, acting as its tentpole launch title. While it’s a must-buy for anyone picking up the device on day one, it's more successful as a strong technical showcase for the headset rather than as a fun game that stands on its own. If you’re looking for the latter, you’ll want to check out PSVR2’s real hidden weapon: Fantavision 202X.

『FANTAVISION 202X』 - ゲームプレイトレーラー

Read more
Get these 6 PlayStation VR2 launch games to showcase its features
A side view of the PlayStation VR2, which sits on a wood table.

If you're planning on buying a PlayStation VR2 at launch, be prepared for an intimidating process as you decide which games to pick up first. Early adopters will have a lot of options to choose from, as Sony's latest headset will support over 40 games at launch. The bulk of those, though, are ports of preexisting VR games from the past few years. That makes it a little tricky to figure out which games actually showcase what the PSVR2 is capable of and which will feel like a dated experience that doesn't benefit from new tech.

To help guide you, we've spent time playing through a wide variety of launch titles, from classics like Star Wars: Tales from the Galaxy's Edge all the way to Horizon Call of the Mountain. While there are plenty of games that we've enjoyed, including charmers like What the Bat? and Jurassic World Aftermath Collection, six games in particular act as great showcases for various PSVR2 features. Whether you're looking to test its power, Sense controllers, or audio options, you'll want to put these six games in your digital shopping cart.
Horizon Call of the Mountain

Read more