Skip to main content

How to cancel your Disney Plus subscription

So you've ripped through the entire Marvel Cinematic Universe, been to that galaxy far, far away several times, and devoured all the Pixar films, all 34 seasons of The Simpsons, and everything else Disney Plus has to offer. Now, you've decided that you're done. Or maybe you just want to save a little money for a bit.

Whatever your reasons are, if it's time to delete your Disney Plus account, the process is relatively straightforward. Actually, the only thing that will make the steps different for each user is which devices you used to create a Disney+ account in the first place.

We've put together this guide to teach you how to cancel your Disney Plus subscription, as well as your entire Disney account. Here's how.




10 minutes

What You Need

  • A Disney+ account

  • A home computer (for canceling through a browser)

  • A phone or tablet (for canceling through iOS or Android)

Disnet Plus account settings.

How to cancel Disney+ on your computer

Use these instructions if you signed up using a PC rather than an iOS or Android device.

Step 1: Log in to your Disney+ account on the Disney+ website.

Step 2: Choose or hover over the Profile icon in the top-right corner.

Step 3: Choose Account from the drop-down menu.

Step 4: Under Subscription, select the subscription you're looking to cancel.

Step 5: Choose the Cancel subscription link.

Step 6: Enter a reason for canceling. Then, select Continue to cancel.

Disney+ on Google Play

How to cancel via Google Play

Use these instructions if you signed up using the Disney+ Android app.

Step 1: Open the Google Play store.

Step 2: Select the Three-line menu icon in the top-left corner.

Step 3: Choose Subscriptions. Then, choose Disney+.

Step 4: Select Cancel subscription.

Disney+ on the App Store

How to cancel via iOS or iPadOS

Use these instructions if you signed up using the Disney+ app for Apple-branded devices.

Step 1: Open the Settings app on your iOS device. Then, select your Name/Apple ID.

Step 2: Choose Subscriptions.

Step 3: Select Disney+. Then, choose Cancel subscription.

After you cancel Disney+

You’ll be able to access Disney+ until your current subscription period ends.

Looking for a refund to your credit card? Unfortunately, Disney+ doesn't offer them for partially used billing services, but at least you won't see a cancellation fee.

Even after canceling, your overall Disney account (which the site creates when you sign up for Disney+ and is used across all of Disney’s websites) will still be active. There’s no problem with this account still existing, though you’ll still get promotional emails sent to it. If you want to cancel your Disney account altogether, do the following:

Step 1: Go to Disney’s Privacy Controls page.

Step 2: Sign in using the link under Manage your registration account.

Step 3: This page will allow you to change your notification preferences, like what emails you receive and how frequently you receive them. Or you can completely cancel your Disney account. 

Do note that deleting your Disney account won’t automatically cancel your Disney+ subscription, but it will make it impossible for you to log in to Disney+.

So if you’re trying to close out your entire Disney account, end your Disney+ subscription before you cancel your personal Disney account. Otherwise, you’re going to have to give Disney’s customer service department a call to sort things out. 

Now it's time to see what TV shows Netflix is currently offering.

Editors' Recommendations

Michael Bizzaco
Michael Bizzaco has been writing about and working with consumer tech for well over a decade, writing about everything from…
How to switch from Spotify to Apple Music
Spotify and Apple Music transfer on a smartphone.

Now that Apple Music has added lossless audio to its entire catalog and is adding thousands of tracks in Dolby Atmos Music, you’ve decided you want to make the move from Spotify to Apple Music. But you’ve spent a lot of time creating playlists and marking songs and albums as your favorites. Is it worth the switch? Will all that hard work be lost in translation?

Read more
How to get Disney+: Everything you need to know
Disney Plus Lifestyle

Are you ready to relive Simba’s journey to adulthood in The Lion King or witness the ongoing eternal battle between the light and dark sides of the Force? Disney Plus is here, and for the uninitiated, it will grant you access to the Magic Kingdom's most beloved properties.

Coming up on three years since its debut, Disney+ houses more than 500 films and thousands of TV episodes ranging from animated classics and Disney Channel favorites to everything that defines the Marvel Cinematic Universe. It's an incredible value, especially if you have kids, and one that continues to roll out new content with each passing month. After all, The Mandalorian was only the beginning.

Read more
How much does Disney+ cost? Plans, prices, and features explained
Darth Vader in Obi-Wan Kenobi

Are you looking to binge-watch some of your favorite childhood movies or occupy your children for a couple of hours with more Star Wars and Marvel content than they'll even know what to do with? Disney+ might be the perfect solution. If you’re considering buying a subscription, here’s what you should know about the price, plans, and different special features of the streaming service.

See more

Read more