When Google launched the latest Chromecast in September 2020, it wanted to up its game and offer a similar experience to those of competitor devices, such as the Roku Streaming Stick or Apple TV 4K. The Chromecast with Google TV now comes with a new physical remote (which is called the Voice Remote) that controls the new interface, but more hardware leads to more issues for some users. We'll go over how to reconnect a Chromecast with Google TV remote.
The new Chromecast with Google TV is a great device, but the remote has been known to disconnect from the Chromecast at times. This issue can occur randomly, but we have a solution for you.
How to re-pair a Google TV remote that won't connect
When the Chromecast is powered on, it typically pairs with the remote without hassle, but that is not always the case. The remote and the Chromecast communicate with each other via Bluetooth. If your Chromecast can’t find the remote, your TV will play a chime. This chime is an indication that the Chromecast and Voice Remote are not able to be paired. Another important thing to do is to ensure that batteries are installed properly or are not dead.
If your remote is not paired with your Chromecast and is not responsive, you have to manually put the Chromecast in pairing mode via the Chromecast device. Here’s how.
Step 1: Press the button on the back of the Chromecast, and it will open up the pairing mode on the device, which will notify you via your TV screen.
Step 2: Next, on the remote, press and hold the Back + Home buttons simultaneously, not letting go until you see the LED light at the bottom of the remote pulsating.
Step 3: When you see the LED, press the Home button on the remote. The remote should now be paired.
Reboot the Chromecast with Google TV
You can try a regular reboot of the Chromecast, which will restart the remote pairing process.
Step 1: Unplug the power cable from the Chromecast and wait for at least a minute. (Ensure that you leave the Chromecast plugged into the TV’s HDMI port.)
Step 2: Plug the power cable back into the Chromecast. The Chromecast should begin searching for the remote.
Step 3: To ensure that your remote is working, press a few buttons on the remote.
Step 4: The Chromecast will begin the initial setup process as a new device. Follow through with this process.
Factory resetting the Chromecast with Google TV
If these steps do not work, try the following process instead. Factory resetting does not mean you will lose your data, but it means that the Chromecast with Google TV initial setup will happen again from scratch.
Step 1: To begin the reset process, locate your Chromecast’s physical reset button.
- Chromecast with Google TV: While powered, press and hold the button on the back of the Chromecast. The light will start blinking yellow.
- Chromecast (2nd-generation, 3rd-gen, or Ultra): While powered, press the button on the side of the Chromecast. The light will start blinking orange.
- Chromecast (1st-gen): While powered, hold down the button on the Chromecast for at least 25 seconds or until the light starts blinking red.
Step 2: Regardless of the generation, continue to hold the button until it turns white, and then release it. The Chromecast will restart and the reset is complete. You are now ready to set up your Chromecast once again. Once the Chromecast resets, it will initiate the remote setup process again. Follow the same remote pairing process from above.
You should now have reconnected your Chromecast with Google TV remote and everything should be working properly. If you are still having issues, you can check out the Google Support page for more information.
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