Smartphones are excellent, and they're only getting more polished. However, things can still go wrong, like crashes, slowdowns, and other such problems. When issues arise, it can be tough to find out what the problem is. Is it an app you've downloaded? Maybe it's your phone itself? Not knowing what's causing problems is just as frustrating as the problem itself, but that's where Android's built-in safe mode can come in handy.
Safe mode on your phone, like safe mode on a computer, is the best way to diagnose any problems with your device. When started, it blocks third-party apps from running and turns on airplane mode, sealing your device away from anything that it didn't ship with. If you notice your device speeding up in Safe Mode, then it's likely a third-party app causing an issue. If not, well, at least you've ruled something out.
Before starting safe mode, though, make sure to Google your device's symptoms to see whether anyone else has had similar issues and, hopefully, might have fixed theirs. Historically, there have been problems like the Android System WebView issue, which caused app crashes on a number of Android devices.
Here's how you can start safe mode.
Step 1: Swipe down twice on your notification shade and choose the Power options button.
Step 2: Select and hold Power off.
Step 3: When the Reboot to safe mode prompt appears, choose OK.
Your device will restart, and you will see a safe mode prompt in the bottom-left corner. This method works for most Android phones, though you may have to hold your Power button to pull up your shutdown menu instead if you're not using the latest version of
Step 1: Press and hold the Power button and select Power off to turn your device off.
Step 2: Press and hold the Power button.
Step 3: Release the Power button and press and hold the Volume down button.
Step 4: Keep holding it until your device boots up.
Step 5: You can let go when you see the words “safe mode” in the bottom-left corner.
Because you don’t want to use your device like this forever, here’s how to exit safe mode.
Step 1: Find the shutdown menu by tapping the Power options button by pulling down the notification shade twice.
Step 2: Choose the Restart option.
That’s it. A simple restart of your Android device will disable safe mode.
You can uninstall problematic apps and use your phone’s core functions while in safe mode. If you find your issue is gone in while your phone is in safe mode, then you can either uninstall apps one by one and test in normal mode again to try and identify the problem app, or you can factory reset your device and selectively install apps and games, making sure to watch out for a recurrence of any problem after each install.
If your device continues to crash, overheat, or otherwise perform poorly in safe mode, then the issue might not be with a downloaded application — but rather the operating system or the phone’s hardware. Try a factory reset, and if that doesn’t resolve things, contact your retailer, carrier, or phone manufacturer and find out about a replacement or repair for your mobile device.
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