OnePlus announces it will allow users to opt out of data-collection program

OnePlus 5 soft gold
Andy Boxall/Digital Trends
OnePlus recently found itself embroiled in a bit of controversy when the extent of its data-collection efforts was revealed. In short, it was discovered that Oxygen OS, the Android-based OS that powers OnePlus phones such as the OnePlus 5, has a built-in data collection service that users are automatically enrolled in. The goal of the program was similar to others of its type, which was to allow OnePlus to collect data from a large number of users in order to address issues with the phones. However, it was also reported that the company was collecting personal information such as telephone numbers, Wi-Fi information, and other sensitive data.

OnePlus responded to these reports by ensuring users that the data was kept secure and private and insisted that it was only collected in order to aid in customer service. On Friday, OnePlus co-founder Carl Pei took to the company’s official forums in order to reassure the company’s userbase that their privacy was valued and their personal data was not being shared with any third parties.

The post also added that the company would take steps to ensure that users would be made aware of the data-collection program and would be prompted to opt out during setup. The option is already available on the Oxygen OS, but it is buried in the settings menu, so users may not be aware of it. However, that will change later this month. Pei said that by the end of October, an update would be rolled out which would ask users, during set-up, if they would like to opt into the user experience data collection program or not.

Pei’s post only seems to address the collection of analytical. Obviously, this is important, but some users questioned why OnePlus needed Wi-Fi information or phone numbers in order to help with customer service. Obviously, concerns that data such as phone numbers might be sold to third parties such as telemarketers was a prime concern for some users, and its one that OnePlus hasn’t directly addressed. It is unclear whether or not opting out of the user experience program will also prevent OnePlus from collecting personal data such as telephone numbers.


Chinese court upholds Qualcomm's complaint that Apple infringed on two patents

Apple is following the FTC's lead and has sued Qualcomm for a massive $1 billion in the U.S., $145 million in China, and also in the U.K., claiming the company charged onerous royalties for its patented tech.

5G’s arrival is transforming tech. Here’s everything you need to know to keep up

It has been years in the making, but 5G is finally becoming a reality. While 5G coverage is still extremely limited, expect to see it expand in 2019. Not sure what 5G even is? Here's everything you need to know.

Google+ continues to sink with a second massive data breach. Abandon ship now

Google+ was scheduled to shut its doors in August 2019, but the second security breach in only a few months has caused the company to move its plan forward a few months. It might be a good idea to delete your account sooner than later.

Android 9.0 updates to stretch into 2019 — will your phone get a slice of Pie?

Android 9.0 Pie has been released. But is your phone getting Android 9.0 Pie, and if so, when? We've done the hard work and asked every device manufacturer to see when their devices would be getting the update.

Apple is spending $1 billion to hire up to 15,000 new employees in Austin

Apple has announced a series of expansions across the U.S. -- including a massive expansion to the company's Austin campus that will see it spending $1 billion to accommodate for up to 15,000 new employees.

Google Maps makes it easier than ever to find a Lime bike or scooter

Google Maps has added a new feature that helps you find a Lime bike or scooter in just a few taps. The feature currently works in 11 U.S. cities served by Lime, with more coming next year.

Leave the laptop at home, the iPad Pro is the travel buddy to take on vacay

The iPad Pro is a powerful tablet that's perfect for creatives and professionals. How does it fare when traveling with it as a laptop replacement? We took it on a two week trek in Japan to find out.

Quirky smartphone accessories you never knew you needed

Looking for a few accoutrements to make your smartphone even better? If you, or someone you know, is a sucker for accessories, you'll want to check out our collection of quirky smartphone accessories you never knew you needed.

Ditch your smartphone for a year and win $100k from Vitaminwater

Vitaminwater is willing to part with $100,000 if you're willing to part with your smartphone partner for a year. Could you last for a year armed with only a 1996-era phone? Here's your chance to find out.

Here's our head-to-head comparison of Pandora and Spotify

Which music streaming platform is best for you? We pit Spotify versus Pandora, two mighty streaming services with on-demand music and massive catalogs, comparing every facet of the two services to help you decide which is best.

Walmart drops prices on Apple Watches and other fitness trackers

Smartwatches, fitness trackers, and wearable heart rate monitors from Apple, Samsung, Fitbit, and Garmin are popular gifts. Wearables are smarter and more capable than in earlier years. We found the best wearables deals on Walmart.

The best Wear OS watches

There are a ton of different Wear OS watches out there, but which one's right for you? No matter what you're looking for from a smartwatch, here are the best Wear OS watches out there.
Emerging Tech

Capture app saves money by 3D scanning objects using iPhone’s TrueDepth camera

Capture is a new iPhone app created by the Y Combinator-backed startup Standard Cyborg. It allows anyone to perform 3D scans of objects and share them with buddies. Here's how it works.
Home Theater

How to master your equalizer settings for the perfect sound

You may know what an EQ is, but do you know how to adjust equalizer settings for the best possible sound? We go through the basics of the modern EQ and lay out some guidelines for how to achieve tip-top sound from your system.