Skip to main content

Windows 10 May 2020 update blocked on many Windows devices

Microsoft recently released its Windows 10 May 2020 Update, also known as version 2004, but it’s now unavailable for many users. As reported by The Verge, users are seeing a notice that their devices are unable to download the new update.

The update was originally made available last week, and mostly included small but useful tweaks such as a visual update to virtual assistant Cortana, improvements to File Explorer, and the addition of a Cloud Download feature that allows for the reinstallation of Windows from the cloud instead of having to use a CD.

However, there have been a number of issues with the update which Microsoft has acknowledged in its known issues post. These include problems with variable refresh rates on certain GPUs, problems with audio drivers, an error when devices connect or disconnect from a Thunderbolt dock, and incompatibilities with older Nvidia display drivers.

These issues only affect certain hardware, however, they have apparently been deemed serious enough that Microsoft has chosen to prevent many users from receiving the update.

If you go to the Windows Update panel on your Windows device, you may see the following message: “The Windows 10 May 2020 Update is on its way. We’re offering this update to compatible devices, but your device isn’t quite ready for it. Once your device is ready, you’ll see the update available on this page. There’s nothing you need to do at this time.”

Windows May 2020 Update in unavailable for some users
The Windows 10 May 2020 Update is unavailable for some users Image used with permission by copyright holder

This message appeared on a custom-built gaming PC that we tried to update. Other outlets are also reporting that only a small number of devices are able to update at present.

In previous versions of Windows, if an update was not available for a particular device, then that update would not appear even if the user clicked the “Check for updates” button. Now, Windows acknowledges that there is a new update available but that it is not available for a given device yet. This should help reassure users who have heard that there is an update available but are confused when they hit “Check for updates” and don’t see any feedback.

For now, users who cannot update need only to wait. The update should be available once the bugs have been ironed out.

Editors' Recommendations

Georgina Torbet
Georgina is the Digital Trends space writer, covering human space exploration, planetary science, and cosmology. She…
If you have an AMD GPU, stay away from the latest Windows Update
Two AMD Radeon RX 7000 graphics cards on a pink surface.

A quick PSA: If you own one of AMD's best graphics cards and you like to tweak the settings, now is not a good time to download the latest Windows Update. According to users on the AMD forums, the KB5030310 update really doesn't agree with AMD's Adrenalin Control Panel. While it's not the end of the world, this isn't the first Windows update in the last few months that has caused problems.

It appears that every time people restart their PCs, their Adrenalin settings are all reset back to default. This means that any changes made to things like AMD's Anti-Lag or Hyper RX will disappear upon every boot. Fortunately, the graphics driver itself is unaffected.

Read more
The best Windows apps for 2023
dell xps 13 2018 review version 1541544414 screen hero2

There are plenty of apps available in the Microsoft Store, but the best Windows apps can remain elusive. Calendar apps are a popular choice for those looking to improve productivity, and there are plenty of free apps you can choose from if you don't want to pay for the privilege.

To help you choose, we’ve put together a list of the best Windows 10 and Windows 11 apps for every user to try out, whether you want better productivity or just seek to be entertained.
Best Windows apps for productivity

Read more
The latest Windows Update is reportedly causing Starfield problems
A man walking into a dusty town on another planet in starfield.

If you've installed the latest Windows 11 update and you've been experiencing all sorts of issues ever since, you're not alone And if you're still yet to install it, it's probably best hold off on it for now. Many users have been reporting problems following the recent update, including crashes, slowdowns, and blue screens of death (BSOD). Gamers appear to be affected most of all, with some reporting stuttering in Starfield and Ratchet and Clank: Rift Apart. 

Following the latest update released on Patch Tuesday, various reports of problems started pouring in across social media and Microsoft's Feedback Hub. Microsoft itself hasn't spoken up about this yet, but considering the number of reported issues, we could soon hear an official comment on the situation. If you've already installed the update and aren't experiencing problems, you have nothing to worry about. If you have installed and are encountering issues, it's best to revert to the previous version and reach out through the Feedback Hub.

Read more