Need to return an Amazon order? Just drop it off at Kohl’s

kohls
Amazon customers who have products they’d like to return will soon be able to drop them off at a local Kohl’s outlet. Starting in October, and initially launching in 82 retail locations within Chicago and Los Angeles, Kohl’s will pack and ship these items to Amazon return centers for no additional cost.

Speaking about the free service, Kohl’s Chief Administrative Officer Richard Schepp said “We are thrilled to launch this unprecedented and innovative concept, allowing customers to bring in their unpackaged Amazon returns to Kohl’s and we will pack them, ship them, and return them to Amazon for free. This is a great example of how Kohl’s and Amazon are leveraging each other’s strengths.”

In addition to packaging items for free, the brick-and-mortar retailer will be creating “designated parking spots” for customers dropping off an Amazon return. These spots will likely be located near the entrance of the store. Kohl’s hasn’t released specific details on how returns will be inventoried, but it’s likely an Amazon customer will receive some form of receipt when products are dropped off at Kohl’s retail locations.

Assuming this test run is successful, Amazon and Kohl’s could expand the service out to all of Kohl’s 1,100-plus retail locations across the United States. In addition, Amazon could bring the core framework of this service to the online retailer’s most recent acquisition, Whole Foods. Hypothetically, Amazon could set up a similar return center within Whole Foods to process online order returns.

Of course, this isn’t the first mention of the working partnership between Amazon and Kohl’s. Earlier this month, Kohl’s announced that an “Amazon smart home experience” would be created within ten stores in Chicago and Los Angeles. Kohl’s customers will be able to test products like the various Amazon Echo devices, the Fire TV set-top box, as well as Fire tablets.

Essentially, customers will be able to experience what the Alexa voice-controlled ecosystem has to offer prior to making a purchase. In addition, customers can request that an Amazon associate visit their home in order to recommend products as well as install those smart products within their home.

Emerging Tech

McDonald’s to use A.I. to tempt you into extra purchases at the drive-thru

The drive-thru menu boards at McDonald’s are going high-tech. The new displays incorporate artificial intelligence and will offer up extra items based on your current choices, and even take the current weather into account.
Home Theater

Apple’s new TV app: All of your shows, on (almost) every device you own

Apple is updating its TV App into a truly cross-platform one-stop shop for all of your movies and TV shows. It will appear on smart TVs and devices from Roku and Amazon, but there are still questions about features and price.
Gaming

Here are the best items a Shinobi should buy in Sekiro: Shadows Die Twice

Sekiro: Shadows Die Twice is a brutally challenging game that requires persistent focus and a lot close calls with death. You can make things a bit easier on yourself with by purchasing important items from vendors.
Home Theater

Hulu vs. Amazon Prime Video: Which streaming service is best for you?

It's hard to dispute Netflix's leadership in on-demand streaming video, it's not alone. Two great alternatives are Amazon Prime Video and Hulu; each with its strengths and weaknesses. Which one is better? We pick the winner.
Mobile

Google hit with another fine by the EU, this time for $1.7 billion

Google has been fined for the third time by the EU, this time for breaching antitrust laws by requiring third-party websites using its search function to prioritize its ads over competitors.
Home Theater

ESPN Plus scores the exclusive rights to UFC Pay-Per-View events

If MMA is your game, then ESPN Plus is now a very important player. The Disney-owned service locked up the exclusive rights to UFC Pay-Per-View events, a deal that will last through 2025 in the United States.
Gaming

A new hope is lost as Disney dismisses rumors of a revival of Lucasfilm Games

According to job listings on the Disney website, the company has plans to revive Lucasfilm Games. This comes as a surprise following the shuttering of LucasArts in 2013 and could potentially mean more Star Wars games.
Gaming

Epic Games is offering $100 million to game developers with no catch

Epic Games launched a new grant program called Epic MegaGrants. The program will dish out $100 million in funds to developers working in the 3D graphics community, even if they don't use Unreal Engine.
Home Theater

Tipping point? Streaming subscribers outnumbered cable in 2018 for first time

2018 was a very good year for the entertainment business as a whole, but it was especially good for streaming companies like Netflix and Amazon, says a new report by the Motion Picture Association of America.
Movies & TV

MoviePass returns to unlimited movies plan, but with plenty of restrictions

Troubled subscription-based movie service MoviePass is making headlines on a daily basis lately, and not in a good way. Here's a timeline of events for the company once described as Netflix for movie theaters.
Mobile

5G's arrival is transforming tech. Here's everything you need to know to keep up

It has been years in the making, but 5G is finally becoming a reality. While 5G coverage is still extremely limited, expect to see it expand in 2019. Not sure what 5G even is? Here's everything you need to know.
Mobile

HMD Global admits Nokia 7 Plus handsets sent user data to China

Nokia could be in some hot water. According to recent reports, Nokia 7 models may be secretly sending data to China without the user knowing about it. Nokia says that the issue was a software bug and that it has been fixed.
Gaming

PlayStation does the smart thing, stops selling digital codes at physical stores

Sony will no longer offer PlayStation digital full-game downloads at retail stores. The game downloads will now only be available directly from the PlayStation Network's own digital store.
Business

Jordan Peele’s Us knocks off Captain Marvel with record-breaking opening weekend

Oscar-winning filmmaker Jordan Peele's horror movie Us crushed early estimates for its opening weekend with a $70.2 million premiere that made it one of the highest-grossing original, live-action movies of all time.