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How to delete an Outlook account

So, you have a Microsoft Outlook email account, and you no longer want to use it. That's a big decision that can have serious repercussions depending on how you remove the account.

If you want to delete the account entirely, then that means removing any Microsoft account that's linked to it. Doing so removes everything you might use a Microsoft account for, including Skype, OneDrive, Office 365, and other services tied to that account. This includes any PCs that are set to log in using that Microsoft account. You can follow our guide on removing a Microsoft account from Windows 11 before proceeding so that you don't run into any issues later.

You can also simply remove an Outlook account from your email client – for example, Microsoft Outlook (which is the one we'll use for this how-to). Doing so doesn't delete the account or impact your Microsoft account. That can be a good choice if you want to keep the account active but simply don't want it cluttering up your email.

We'll go over both methods here. Just remember the impact of completely closing your Outlook account.




20 minutes

What You Need

  • Web browser

  • Email client, e.g., Microsoft Outlook

Removing your Outlook account from Microsoft Outlook

It's easy enough to remove your Outlook account from Microsoft Outlook, and again, this has no impact on your Microsoft account in general.

Step 1: Go to File > Account Settings.

Access Account Settings in Outlook.
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Step 2: Select the account that you want to remove. Note that you can't remove the default account, so you'll need to change to another account first. If you only have one account, then you'll need to add another to act as the default location for your data.

Selecting account to remove from Microsoft Outlook.
Mark Coppock/Digital Trends

Step 3: Once you've changed your default account, click Remove. That will delete the account and all local data associated with it. Again, it won't impact your Outlook account in general, which you can still access via the web or another email application. On the warning about deleting offline cached contact, click Yes.

Removing an account from Microsoft Outlook.
Mark Coppock/Digital Trends

Closing your Microsoft Outlook account completely

In order to completely close your Outlook account, you'll need to close your Microsoft account.

Step 1: Go to close your account on Microsoft's website. Make sure you're logged in using your Microsoft account. Click Close Your Account. You'll likely be prompted to enter your password.

Microsoft close your Outlook account page.
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Step 2: You'll be taken to a page that outlines a number of steps to take when closing your account. Follow each step carefully – they're important.

Note that you have an option to wait either 30 or 60 days before the account is closed. This gives you time to make sure everything is ready to go and that you've notified all important people that your email address is changing.

Click Next when ready.

Preparing to close an account.
Mark Coppock/Digital Trends

Step 3: The next page will require you to check each box to acknowledge that you understand the impact of closing your account. You can also select a reason for closing the account. Once you're ready to go, click Mark Account for Closure.

Mark account for closure.
Mark Coppock/Digital Trends

We can't stress it enough: Closing your account has serious consequences that you should keep firmly in mind. Microsoft has used this account to tie so many services together that it's the central hub for all things Microsoft. Be completely certain that you want to take this step before following this how-to.

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Mark Coppock
Mark has been a geek since MS-DOS gave way to Windows and the PalmPilot was a thing. He’s translated his love for…
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