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How to fix ‘servers at capacity’ error in Helldivers 2

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Two soldiers hug in front of an explosion in Helldivers 2.
Sony Interactive Entertainment

Now that we’ve been fighting for democracy for over a year, we can safely say that Helldivers 2 is a ton of fun to play, but the game isn’t without its small list of issues. While it was far more common in the first few months after launch, we do still get hit with that annoying “servers at capacity” error from time to time. Even though Helldivers 2 never came to Xbox, a lot of updates, patches, and content have been added to the game so one would hope this issue would have a solution at this point, right? After hundreds of hours fighting for Super Earth, we’re here to deliver you the news about how to fix the servers at capacity error in Helldivers 2.

Can you fix the servers at capacity error in Helldivers 2?

Two soldiers clasping hands in Helldivers 2.
Sony Interactive Entertainment

No matter how much the game has improved over time, this is one error in Helldivers 2 that you have no power over. This issue falls on the game being just too popular for the game’s servers to keep up with. It is somewhat of a double-edged sword to say that since the Helldivers 2 craze has died down quite a bit over a year later, with only the hardcore players like us still fighting the good fight, it isn’t all that likely anymore for the servers to be at capacity.

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In the rare instance, you do run into this issue, you can try to restart the game, reset your internet connection, or simply wait for the issue to clear up. Sadly, nothing else we have tried has produced any results.

Other Helldivers 2 issues

Helldivers 2 crashing

An armor set in the shop in Helldivers 2.
Arrowhead Games

Next to bottlenecked server traffic, another issue that many Helldivers 2 players have encountered is the game just totally crashing. Any PC gamer can relate to how infuriating this can be, but there are a few things you can do on your end to improve performance. 

First and foremost, you’ll want to make sure your PC is optimized for Helldivers 2. To this end, you’ll want to make sure your graphics drivers are up to date, and the same goes for your OS. It’s also not a bad idea to check to see what background processes may be occurring on your PC without you even knowing. The less going on while you’re playing Helldivers, the better. 

Lowering the game’s graphical settings and doing away with mods is another way to get the game running smoother. You’ll also want to make sure you’re up to date on all your developer patches for Helldivers 2. 

Helldivers 2 black screen

Many Helldivers 2 players have encountered a strange issue when launching the game. Instead of startup menus, players receive a black screen with no options on it. As it stands, developers are saying the cause of this issue is launching the game in fullscreen mode. Until an official patch arrives, some players have had success with a couple of workarounds.

One option is to stay put on the black screen for several minutes. There’s a chance it may disappear, putting you right on the main menu, where you were supposed to be all along. You can also modify the game to never launch in fullscreen mode.

To do so, you’ll need to edit the “user_settings.config” file. You can find this config element under “C:\Users\User-Name\AppData\Roaming\Arrowhead\Helldivers2.”

Jesse Lennox
Former Digital Trends Contributor
Jesse Lennox covers all things gaming but has a specific interest in all things PlayStation, JRPGs, and experimental indies…
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