Hitman 3 website issue preventing players from transferring data from previous games

By Giovanni Colantonio January 20, 2021

Hitman 3 is out today, but players are already experiencing problems with carrying over progress from previous games. IO Interactive’s data transfer website is currently down and the studio says it’s working on a fix.

The brand-new stealth game allows players to carry levels and save data over from Hitman and Hitman 2. Developer IO Interactive set up a website to handle those requests, but it quickly went down following an influx of traffic.

We're hard at work on getting IOI Account back online to enable progression carryover.

We'll tell you when it's fully operational again. Please press F5 on Twitter instead of our site. We want it back up and running just as much as you do. Thanks! pic.twitter.com/4St0a2hYtQ

— IO Interactive (@IOInteractive) January 20, 2021

The developer tweeted that it’s currently working on a fix. IO Recommends that players follow along via the studio’s Twitter account rather than trying to refresh the website, which will only add more traffic.

The issue is especially problematic because of how Hitman 3 handles progression carryover. A player’s Hitman 3 data is erased when bringing save data over to it. That means that fans currently have to decide whether or not they should wait to start the game until the site is fixed or press on without their previous data.

The progression carryover has largely been a pain point around the otherwise acclaimed game. Before launch, IO announced that PC players would no longer be able to carry progress from Hitman 2 over unless they rebought the game, thanks to Hitman 3‘s exclusivity on the Epic Games Store. Epic says that a fix is currently in progress to allow players to take their progress into the Epic version of the game.

Hitman 3 is out today on PS4, PS5, Xbox One, Xbox Series X/S, and PC. Our review calls it a “swan song to a fun trilogy of games, held up by its intricate locations and humorous gameplay.”

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Giovanni Colantonio

Section Editor, Gaming

Giovanni is a writer and video producer focusing on happenings in the video game industry. He has contributed stories to…

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