Skip to main content

Oculus recalls Quest 2 foam. Here’s how to get it replaced for free

Oculus is recalling the foam padding inside of Quest 2 headsets due to reports of skin irritation. In an email to Quest owners, Oculus states that the recall is specifically for the foam facial interface that is attached to the headset itself. A free silicone cover will be available to owners of the Quest 2 that request one.

Oculus first began a replacement campaign for the Quest 2 in December. The company has now extended that into a full recall. According to Oculus, it received a small percentage of reports from users of irritation where the foam facial interface rests on the skin.

Related Videos

After working with regulators over the past couple of months, Oculus is offering a free silicone-based cover that will fit over the foam facial interface on the Quest 2. The cover is made from medical-grade silicone that, according to the Oculus website, provides, “improved hygiene, comfort, and immersion” for the Quest 2 headset. The silicone cover is available for Quest 2 headset and Quest 2 Fit Pack owners.

Quest 2 owners are not required to send in their headsets or the foam padding to fix the issue. In order to acquire the silicone cover to fit over the existing foam facial interface, owners must log in to the website and click on the “Go to My Devices” link. From there, owners are instructed to fill out a form. It requires the owner’s account login, the serial number for the headset, and the address for shipment. The address must be in one of the supported countries for shipping.

Editors' Recommendations

A multiplayer Ghostbusters VR game is coming to PlayStation VR 2 and Meta Quest 2
Key art for Ghostbusters: Rise of the Ghost Lord.

Sony Pictures Virtual Reality has a surprise treat for Ghostbusters fans this Halloween. Ghostbusters: Rise of the Ghost Lord is coming to Meta Quest 2 and PlayStation VR2 in 2023.

Made by U.K.-based VR developer nDreams and announced at the Meta Quest Game showcase in April 2022, Ghostbusters: Rise of the Ghost Lord introduces a new diverse cast of characters starting their careers running the iconic paranormal business in San Francisco. Their jobs are far from easy, especially when they're going up against the titular Ghost Lord and his ghostly minions spreading chaos and discord throughout the city.

Read more
Xbox Game Pass’ cloud service is coming to the Meta Quest 2 and Pro
Meta Quest Xbox Cloud Gaming

During the Meta Connect presentation, Microsoft CEO Satya Nadella announced that Xbox Cloud Gaming is coming to the Meta Quest store. That means VR users will be able to play Game Pass titles on both the Meta Quest 2 and Meta Quest Pro.

"In fact, many people are already playing our most popular games like Flight Simulator and Minecraft in VR today," says Nadella during the stream. "With xCloud gaming, you can stream hundreds of games to any device allowing you to connect with gamers in all new ways, whether they're right next to you or sitting on the other side of the world."

Read more
Meta Quest 2 is getting a former PlayStation VR exclusive and more this fall
Iron Man blasts a ship with his palm laser in Iron Man VR.

Meta is ramping up its investment in gaming by bringing more titles to the Meta Quest 2.The VR headset will get Iron Man VR, Among Us VR, and more, while the new Meta Quest Pro is getting a mixed reality game called I Expect You To Die: Home Sweet Home. Additionally, three development teams have joined Oculus Studios, including the team behind Resident Evil 4's VR port.

The news dump comes from today's Meta Connect stream, where the company unveiled the Meta Quest Pro. While that was a major focus of the stream, Meta made it clear that it still intends to support the Quest 2 as a gaming platform.

Read more