Skip to main content

HP Officejet Pro 8620 review

HP 8620 serves offices and big households with fast, quality prints.

HP OfficeJet Pro 8620 front angle 2
HP Officejet Pro 8620
MSRP $200.00
“The same features that make HP’s Officejet Pro 8620 business-friendly will also appeal to households that print a lot – like fast, good-quality output.”
  • Good-looking color prints
  • Fast print and scan speeds
  • Standard inks have good yields
  • Copying speeds could be faster
  • No “easy” software for consumers
  • No memory card slots

Ignore the word “office” in the name for a second. Yes, HP’s Officejet Pro 8620 e-All-in-One ($300 MSRP, but we’ve seen street prices as low as $200) is meant to be a capable four-function (print, copy, scan, fax) multifunction inkjet for small offices, but it’s also a perfect choice for a family that goes through a lot of paper every month. And a duty cycle of up to 30,000 pages means the chance of wearing it out is slim; if you print more than 1,500 pages a month, reexamine your printing habits or invest in a workhorse laser printer.

Features and design

The Officejet Pro 8620 is a black boxy unit that’s rather sleek-looking for an office-centric product. It has clean lines and curvy corners that make it sexy. The automatic document feeder (ADF) has a large 50-sheet capacity, with duplex (two-sided) scanning. Unlike some newer MFPs we’ve tested, the ADF’s duplexing requires two passes, which takes a little longer than single-pass scans. Still, it’s a nice feature to have.

The front-panel has a 4.3-inch color touchscreen that has a smartphone-like user experience. Besides basic functions like scan, copy, and fax, there are apps you can download that let you access Web-based features without a computer, such as printing calendars and puzzles. Next to the display is the NFC tag for one-touch wireless printing from select smartphones and tablets. Besides Wi-Fi and Wi-Fi Direct, the 8620 supports Ethernet and USB. A front USB port is for accessing documents off a flash drive, but there are no memory card slots.

The 8620 supports AirPrint, Google Print, and most other wireless print technologies. If it’s connected to the Internet, you can also access cloud-stored docoments via the likes of Dropbox.

Despite the “office” name, HP’s Officejet Pro 8620 can serve a subset of home users who print a lot.

In the base is a 250-sheet paper tray (letter and legal) and an output tray that supports a very-decent capacity of 150 pages. The printer also has duplexing capability, but it requires a duplex unit that you attach to the rear. A step-up model, the Officejet Pro 8630e, offers two paper trays.

Standard and high-yield ink cartridges are available. The standard HP 950 (black, $27) and 951 (color, $16 each) cartridges provide excellent yields — an estimated 1,000 pages for black and 750 pages for color. Higher yield XL cartridges (black, $40; color, $32 each) are rated at 2,300 pages in black and 1,500 in color. If you print a lot, the high-yield cartridges may save you money in the long run. Like most Web-connected HP printers, you can sign up for HP’s Instant Ink program; the printer automatically sends a message to HP to send new cartridges (for a fee, or course) when supplies are low.

What’s in the box

Because it’s a big printer, the 8620 comes in a large box, obviously. It comes with its duplexer detached (it simply plugs into the rear of the MFP). Also included are starter ink cartridges, power cord, telephone cord for the fax, and some startup documentation. A CD includes drivers for Windows and Mac OS X. Because it’s a business-oriented printer, there isn’t any creative software included, but you can easily download those apps from HP’s website.


HP provides a one-year limited hardware warranty that includes phone support during business hours. If you are a heavy user, consider buying HP’s Care Packs at the time of purchase, which extends the protection by two or three years.

Setup and performance

Setting up the 8620 is a breeze. Install the starter ink tanks, run the installation routine from the included CD, and you’re done. Connect a USB cable to a computer, or share it on a wired or wireless network. Most home users will most likely use Wi-Fi, and instructions on the LCD panel will guide you through the process of connecting the printer to a Wi-Fi network

The 8620 is quite speedy for an MFP in this price range.

As for performance, HP rates the printer at 21 pages-per-minute (ppm) in black and 16.5 ppm in color. We use the Microsoft Word portion of the ISO test protocol for our speed testing, which involves printing a four-page mostly monochrome document with a small color logo on each page. In our testing, the 8620 churned out almost exactly 22 ppm, which is very speedy for a printer or MFP in this price range.

Copying is considerably slower, especially two-sided copying, but the upside is that it is still faster than many MFPs we’ve tested recently. The 8620 is supplied with a TWAIN driver, and we tested it using the import function in Picasa 3.0. Single-pass scanning is rapid, especially when using the ADF, and scan quality is very good with accurate colors and good detail.

HP OfficeJet Pro 8620 top angle
Bill Roberson/Digital Trends
Bill Roberson/Digital Trends

For our image quality tests, we printed on HP Premium Presentation Paper, HP Premium Plus Photo Paper, and Hammermill Premium Inkjet & Laser Paper. On the two HP papers, output quality was excellent, lacking just a small amount of contrast in shaded areas. With the Hammermill paper — a business paper that sells for about $12 a ream — output quality was also very good, with accurate colors and just a small amount of undersaturation (lightness) in some colors. HP doesn’t claim photo quality for the 8620 because it isn’t marketed as a photo printer, but using it to print reports or flyers with color graphics won’t prove disappointing.


The DT Accessory Pack

Up your game and the get the most out of your gear with the following extras, hand-picked by our editors:

Hammermill Copy Plus Multipurpose Inkjet Paper ($15)

The 8620 has great print quality, even on regular paper like this one from Hammermill.

HP Premium Plus Photo Paper (4×6) ($20)

HP doesn’t market the 8620 as a photo printer, but you can still print nice-looking 4×6 photos using specialty paper.

HP 950XL/951XL Combo Pack ($125)
As with all inkjet printer makers, HP makes money on inks. If you plan to print a lot, opt for the high-yield XL cartridges in a combo pack, which are often discounted versus buying each ink separately.

For the home that does a lot of printing, a consumer MFP is often not the best choice. While the Officejet Pro 8620 targets small business or home business users, the same features that make it attractive to those users — high-yield ink tanks, a large paper tray, fast printing, great image quality, and high duty cycle — also make it attractive to a home user who wants a workhorse MFP that will take the kind of abuse a large family with lots of printing can throw at it.


  • Good-looking color prints
  • Fast print and scan speeds
  • Standard inks have good yields


  • Copying speeds could be faster
  • No “easy” software for consumers
  • No memory card slots

Editors' Recommendations

Ted Needleman
Former Digital Trends Contributor
Ted Needleman has been covering the world of technology for more than 30 years. Although his experience in reviewing products…
How Vision Pro tech could come to the Mac
The Mac Studio and Studio Display at Apple's Peek Performance event.

You're probably familiar with the Apple Vision Pro, which uses spatial computing technology to bring content alive in the world around you. Virtual reality headsets and 3D displays exist to make games and other content feel more immersive. Apple, however, wants to be the best of the best and is looking into bringing spatial computing experiences to computer monitors, presumably to run your Mac.

A patent for "Displays with Selective Pixel Brightness tuning" was published on April 4, showing the company's interest in the technology. Much of it involves using a lenticular display and a lenticular lens film so that a viewer can see what looks like three-dimensional images without wearing a headset.

Read more
Vision Pro 2: everything we expect from the future of Apple’s headsets
The Apple Vision Pro reveals the wearer's eyes on a front-facing display.

Apple’s Vision Pro headset has been the talk of the tech world since it was unveiled, but Apple is already planning to follow it up with two new models that could take the headset to new heights -- and put it into the hands of more people. That includes a second-generation Apple Vision Pro, as well as a pared-back headset with a lower price.

What exactly should we expect from these devices? What kind of features will they offer, and when will they launch? If you’re seeking the answers to all those questions and more, you’re in the right place, as our rumor roundup will guide you through everything you need to know. Let’s get started.
Vision Pro 2: price and release date

Read more
Best laptop deals: Save on the Dell XPS 14, MacBook Pro 16 and more
The Dell XPS 14 on a white table with the screen open.

There's no shortage of laptop deals online, so narrowing down your choices will be an overwhelming task. Fortunately, we're here to help you out as we've gathered our favorite bargains on some of the best laptops below. These include offers on hardware from the best laptop brands like HP, Lenovo, Microsoft, Apple, and Dell, with discounts that will let you pocket hundreds of dollars in savings. Read on to figure out what your next laptop should be, and to learn other important things that you need to know before making your decision.

Today's best laptop deals
HP Chromebook 14a -- $200, was $310

Read more