Skip to main content

How to reset the Arlo Pro 4 security camera

The Arlo Pro 4 home security camera installed outdoors.
Arlo

The Arlo Pro 4 is one of the best security cameras of 2024, offering crisp footage, superior night vision, and a generous 160-degree viewing angle. But if you're running into any pesky glitches or are gearing up to sell the camera, you might be inclined to perform a factory reset. Doing this will wipe all your settings and data from the device, allowing you to start fresh or give it away without handing the next user all of your data. Arlo made it easy to reset the Pro 4 – here's how to get the job done, including steps for a camera that's currently offline.

Recommended Videos

Difficulty

Easy

Duration

10 minutes

What You Need

  • Arlo Pro 4

  • Arlo Secure App

The Arlo Pro 4 home security camera installed outdoors.
Arlo

How to factory reset the Arlo Pro 4 with the Arlo app

After opening the Arlo Secure App and ensuring your camera is online, here's how to reset your camera.

Step 1: Open the Devices menu.

Step 2: Select your Arlo Pro 4.

Step 3: Select the Settings icon (it's shaped like a gear).

Step 4: Select Device Name.

Step 5: Select Remove Device, then confirm the action by clicking Yes.

Step 6: If you'd like to reconnect your device, simply head to the Devices menu and click on the Plus icon. You'll then be given instructions on how to reconnect the device. If you're giving away your Arlo camera, there's no need to reconnect it to your Arlo app.

Step 7: Note that some versions of the Arlo app might have menus with slightly different names (My Devices versus Devices), but the overall steps should remain the same.

How to factory reset an Arlo Pro 4 that's offline

If your Arlo Pro 4 is offline, you'll need to use the Sync button to perform the factory reset.

Step 1: Unmount your Arlo Pro 4 and locate the Sync button. This is the tiny button on the bottom of the device.

Step 2: Hold the Sync button for 15 seconds. The LED should start flashing blue. Release the button.

Step 3: The LED light should now flash amber three times before starting the factory reset process. If the button was held too long, these amber lights won't appear. In that case, try holding down the Sync button for 15 seconds again.

Step 4: You can now jump into the Arlo app to factory reset the camera.

Step 5: From the app, go to Devices, select your Arlo Pro 4, then select Device Name and Remove Device.

Step 6: You'll now have the option to either reconnect it to your Arlo app, or leave it in the factory reset status for the next owner.

If your Arlo camera is still running into trouble, be sure to look at our guide to how to fix an Arlo camera that's offline. Possible solutions include power cycling the security camera, ensuring its temperature is within a normal operating range, and verifying you're using the proper charging cable for your batteries.

Jon Bitner
Jon Bitner is a writer covering consumer electronics, technology, and gaming. His work has been published on various websites…
Want better home security? Don’t miss these Reolink early Black Friday deals
Reolink Go PT Ultra with Solar Panel installed on roof

With a few things happening around my home, hurricanes, an uptick in crime, and a few other concerns, I recently decided to beef up my home security. After quite a bit of research, personally, I settled on a series of Reolink devices. Had I been smarter about it, I would have waited a few weeks. That's because a ton of Reolink early Black Friday deals have dropped and it's an excellent way to save a bunch of money. From wireless security cameras, for indoors and out, to smart doorbells, and an excellent smart home hub with local storage, there are a lot of options. Perhaps more exciting, however, is that there are also a lot of great home security deals. Let's not mince words and get into it, shall we?

 
Reolink Home Hub -- $85, was $100 15% off
Unfortunately, a lot of security cameras create storage concerns. If you're not storing the footage in the cloud where is it going? When will you run out of storage? Will you lose important recordings? None of that's a worry at all with Reolink's Home Hub. It's an all-in-one smart home management and storage center. Keep all your recordings offline and available via local storage, built into the hub. More importantly, it supports WiFi 6, incorporates an alarm, offers unparalleled security and privacy via AES128-bit encryption, and much more. You can connect up to eight cameras or devices, including a smart video doorbell to the Hub.

Read more
Apple gearing up for ‘first foray into smart home camera market’
Apple Fifth Avenue Store Apple Logo

Apple is planning to release a smart home security camera in 2026, according to Ming-Chi Kuo, a prominent figure with contacts in Apple’s supply chain in Asia.

“Apple is making its first foray into the smart home IP camera market, with mass production scheduled for 2026, targeting annual shipments in the tens of millions,” Kuo wrote in an online post shared on Monday, adding that Chinese tech firm GoerTek will be the exclusive assembly supplier.

Read more
Blink Sync Module XR quadruples the range of its predecessor to 400 feet
The Blink Sync Module XR on a wooden background.

Blink Outdoor 4 is one of the best security cameras for shoppers seeking a device under $100, and today it’s grown a bit more enticing. The company has just launched the Blink Sync Module XR, which (when paired with the Blink Outdoor 4) allows users to place the camera farther away from their homes. All told, you’ll get an extended Wi-Fi range of up to 400 feet, offering added flexibility for large properties.

The new gadget uses Blink’s proprietary extended range radio to better penetrate physical objects, such as walls or thick nearby vegetation. This allows the Sync Module XR to offer an enhanced range compared to Wi-Fi alone, giving users the ability to mount their Blink Outdoor 4 on fences, sheds, or other buildings located far away from their homes.

Read more