Useless, embarrassing, and a waste of money: A Google author’s description of Glass

jeff jarvis dismisses google glass

Google Glass regularly splits opinion amongst tech geeks on its usefulness, style, intrusiveness, and other factors. However, like many technology firms, Google has diehard fans who sing the praises of all its products, so surely they’re out in force telling the world how awesome Glass is? If Jeff Jarvis is anything to go by, no; they’re not.

Jarvis, in case the name is unfamiliar, penned a book called What Would Google Do?, where he urged people to examine Google’s successful business methods. He is also a journalism professor and co-host on the weekly This Week in Google podcast on Twit.tv. He states on his Twitter account he uses a Nexus 5, Nexus 7, and a Chromebook Pixel. The latter, if nothing else, shows he is prepared to cut Google a fair amount of slack.

So what does Jarvis – a clear Google fan – think of Glass? Not much, according to a series of recent tweets. It all starts after he swapped the old model for the newly revised set. “I wish I could just return them,” he said, before adding he’d called Google “Begging them to get me the hell out of Glass, a horrid waste of money.” Ouch.

Jeff Jarvis Google GlassIt gets worse. For Glass, at least. Jarvis told one follower he’s “Embarrassed I ever ordered Glass” and that it’s an “expensive nightmare.”

“I feel like a damned fool for ever having ordered them,” he told another follower. He also describes the high-tech specs as “useless,” “inconvenient,” and “impractical.” Hardly a ringing endorsement from a man who is predisposed to liking them.

Jarvis didn’t have anything good to say about Google’s new frames either. Released last week, they add Glass to a pair of real spectacles, making them more convenient for those of us who already wear glasses. As expected, the Glass-es can’t be folded down, and must be kept in a cumbersome case of their own. “This is the case for the unbendable and otherwise unwearable, overpriced Glass frames,” he tweets alongside a picture of the offending gadget.

It’s not the first time Jarvis has come out against Glass. In August last year, he wrote a post on his Google+ page saying he was dissatisfied with the product, called them awkward to use, and said Google would need to fundamentally rethink Glass before things changed.

So, why is such a vocal and public tirade against Glass a concern? Well, when geeky Google fans can’t even get onboard with Glass, how much hope does Google really have of persuading regular people to try them? If Google is still on target, we should find out before the end of the year.

Product Review

Montblanc Summit 2 offers smart functionality but still looks good with a suit

Montblanc’s Summit 2 is the first smartwatch to use Qualcomm’s Snapdragon Wear 3100 processor. It’s feature packed, with GPS, NFC for Google Pay, and a heart rate sensor, but it also has the classic timepiece look.
Mobile

Need to record calls on an iPhone? Check out our handy guide

Are you wondering how to record calls on your iPhone? It isn't as easy as you might think, but we'll walk you through the process of doing so with Google Voice, and identify several other apps and external voice recorders that can help.
Mobile

G’day, Google: U.S. users can now give Assistant a British or Australian accent

U.S. Google Assistant users can give their Assistant a different voice. Google has updated Assistant with the ability for users to give it either a British or Australian accent, which could make it a little more personal for some.
Computing

New rumors say the Pixelbook 2 could show up at CES 2019

What will the Pixelbook 2 be like? Google hasn't announced it, but thanks to rumors and leaks, we think we have a pretty good idea of what the potential new flagship Chromebook will be like.
Mobile

The Galaxy S10 may be announced before MWC, sell for up to $1,750

While we still may be months away from an announcement, there's no doubt about it: Samsung is working hard on its successor to the Galaxy S9. Here's everything we know about the upcoming Samsung Galaxy S10.
Deals

Amazon slashes price of 2018 iPad to under $250 in time for Christmas

Whether you love Apple or prefer Android, this 2018 iPad 32GB tablet deal is rather tempting. If you're still on the hunt for gifts, then this deep discount from Amazon makes now an excellent time to pick one up.
Mobile

Midrange phones can’t do A.I., but MediaTek’s P90 chip aims to change that

MediaTek has announced the Helio P90 mobile processor, which it says will bring the best A.I. features we see on high-end smartphones, to the mid-range. We spoke to the company about the chip.
Wearables

How to use the ECG app, set up irregular rhythm notifications on the Apple Watch

The Apple Watch Series 4 is the best smartwatch iPhone owners can own, and it just got even better with the addition of the ECG app and ability to identify irregular heart rhythms. Here's how to set it all up.
Home Theater

Common AirPods problems, and how to fix them

Apple’s AirPods are among the best fully wireless earbuds we’ve seen, but they’re not perfect. If you’re having trouble, take a look at our guide to the most common problems and what you can do to fix them.
Mobile

The LG V40 ThinQ, G7 ThinQ, and Watch W7 are discounted for the holidays

LG announced a series of deals for the holiday season where you can buy the company's two flagship phones, the V40 ThinQ and G7 ThinQ, as well as its latest smartwatch, for between $150 and $200 off, depending on the device.
Mobile

5G’s arrival is transforming tech. Here’s everything you need to know to keep up

It has been years in the making, but 5G is finally becoming a reality. While 5G coverage is still extremely limited, expect to see it expand in 2019. Not sure what 5G even is? Here's everything you need to know.
Mobile

Want to watch Netflix in bed or browse the web? We have a tablet for everyone

There’s so much choice when shopping for a new tablet that it can be hard to pick the right one. From iPads to Android, these are our picks for the best tablets you can buy right now whatever your budget.
Mobile

McLaren puts the pedal to the metal in special-edition OnePlus 6T

The OnePlus 6T is yet another flagship killer smartphone, bringing powerful specifications to a much lower price than the competition. Now, OnePlus has teamed up with McLaren for the OnePlus 6T McLaren Edition.
Music

Tune in to the best internet radio stations for your listening pleasure

Even in the streaming era, radio stations get some of the best exclusives and curate some of the finest handpicked playlists around. Here are the best internet radio stations, for your listening pleasure.