Having problems with your LG G3? Try these 17 bug fixes

LG G3 app grid
LG is one of our favorite Android phone makers right now. The LG G3 can hold its own against the best smartphones around, but you may still occasionally run into trouble. We’ve identified some common LG G3 problems and pulled together a list of workarounds or potential fixes to help you address each one.

Amazon AT&T Best Buy Sprint T-Mobile Verizon

Problem: Disappearing apps

A lot of LG G3 owners have been surprised to find that games and apps have been disappearing. Things they’re sure they had installed, but haven’t used in a while just vanish. You’d be forgiven for being skeptical when behavior like this is described as a feature, but it really is this time.

Solution:

  • The LG G3 is equipped with Smart cleaning and so anything you haven’t used in a month is liable to be cleaned away. Go to Settings > General > Smart cleaning and you’ll find Temporary files, Download folder, and Idle apps categories that it wants to clear.
  • You should set the check interval by tapping the Menu key in Smart cleaning to get the Settings and then choose the Notification interval and Idle time period.

Glitch: Call audio fading in and out

Quite a few people have had trouble with regular voice calls on the LG G3. There are reports about callers on the other end being hard to hear and about LG G3 owner’s voices fading in and out.

Workarounds:

  • Try switching to the speakerphone and then back again. This may temporarily fix the issue.
  • This might be down to the “Ok Google” voice detection. Go to Settings and tap on Google under Accounts, then Search > Voice > “Ok Google” detection, and turn it off.

Potential solutions:

  • Make sure that your microphone and speaker are clean and clear of debris. Try blasting some compressed air in there.
  • Try going to Settings > Call and turn Voice enhancement on and make sure that Noise suppression is also checked. If they are already checked then try toggling them off and test again.
  • You might have to seek out a replacement handset if the problem persists.

Issue: Bluetooth not connecting or unstable

Reports of Bluetooth failing to auto-connect, randomly disconnecting, and lag when playing audio are pretty frequent for most devices. A few LG G3 owners have also encountered a problem where they turn Bluetooth on and are greeted by the message “Bluetooth has stopped.”

Potential solutions:

  • Make sure that it’s not just low power causing the issue via Settings > Battery > Battery saver where you can either turn it off or just uncheck Bluetooth.
  • Refer to your Bluetooth accessory or system instructions and make sure you are pairing correctly. You may need to enter pairing mode or hold down a button.
  • Try deleting old Bluetooth profiles on the accessory or car system in case you’ve reached a limit.
  • Go to Settings > Bluetooth on your G3, long press on the device, and then tap Forget. Now set the connection up again from scratch.
  • Go to Settings > Bluetooth, tap the gear icon next to your device, and set Connection access to Automatic (Note: this doesn’t seem to be an option with every device).
  • If it’s refusing to connect automatically you could always try something like the free Bluetooth Auto Connect.

Glitch: Auto-rotate stops working

Some LG G3 owners have found that the auto-rotate feature stops working randomly. It might be after a fall, or it might just stop working for no apparent reason. It might be that the sensor has just gotten stuck, especially if this happened after you dropped the phone. You can check with Advanced Tools by analyzing the sensors or try running a game that uses the accelerometer.

Potential solutions:

  • The first thing to do is go to Settings > Display and make sure Auto-rotate screen is checked.
  • Next, try turning the LG G3 off and on again.
  • If you’ve confirmed that the sensor is stuck then there are a couple of solutions that people have reported online. Try taking the back cover off and putting it on again. If you’re feeling brave you might try knocking the LG G3 on the table or dropping it from a low height (make sure you have a case on it). This solution sounds risky, but some people report it has worked for them, just be careful.
  • It might be worth going to Settings > Gestures and running through Motion sensor calibration.

Error: Unfortunately, VZWAVSService has stopped.

A lot of LG G3 owners have been getting this error message popping up repeatedly. There’s no further explanation about what it is and it just keeps popping up. It’s apparently related to a Verizon service, possibly Verizon Address Verification System Service for matching addresses to credit and debit card purchases; it seems to be some kind of a conflict with a Google + update.

Workarounds:

  • Go to Settings > Apps, scroll over to the All tab and find the Google + app, then tap on Clear data and Clear cache.
  • You could also try Uninstall updates in the Google + app in Settings > Apps.
  • You can deactivate VZWAVSService through the application manager, or root your LG G3 and use something like Titanium Backup to do it.

Glitch: Aux cable audio popping or failure to connectLG G3 front music

Some people have had trouble when connecting their LG G3 to external speakers or a car stereo using a double-male 3.5mm Aux cable. Sometimes it flat out refuses to connect and keeps playing through the phone speakers, other times it connects, but it plays loud pops between tracks, and there’s audible interference or noise during quiet periods.

Workarounds:

  • Try rubbing the end of the cable with the music playing on the LG G3 until it detects the cable then quickly plug it into the stereo.
  • Try using a different music app and switching between two music apps.
  • Some people report success after installing SoundAbout to tweak the audio profiles.

Potential fixes:

  • Check for a software update in Settings > About phone > Software information.
  • Try buying another AUX cable. Some people have got it working by using a different cable.

Problem: Slow charging

There have been many complaints about the LG G3 taking a long time to charge up. It ships with a 1.8A rated charger and so it shouldn’t really take more than two hours to fully charge the battery as long as you aren’t using the phone while it’s charging. Remember that you might get greater variance in the first few days as your new phone beds in, so give it a few charges before you panic.

Potential fixes:

  • Make sure you’re using the charger and cable that came with your LG G3 and that you’re plugging into a working wall socket.
  • Try a different charger and cable, just in case there’s a fault with what you have. Try to find one that’s rated the same or higher.
  • If you’re still having problems you might have to think about returning it and asking your retailer, carrier, or LG for a replacement.
Deals

Protect your iPhone or iPad with the IPVanish VPN, on sale through February

One of our favorite virtual private networks for iPhones and iPads, IPVanish, is now offering a huge discount on its two-year subscription as part of its 7th-birthday promotion. Read on to find out more about how this VPN works and how you…
Home Theater

Here's a handy guide to mirroring your favorite devices to your TV screen

A vast arsenal of devices exists to allow sending anything on your mobile device (or PC) to your TV. Our in-depth guide shows you how to mirror content from your smartphone or tablet to the big screen.
Gaming

Having problems with your Xbox One console? We have the solutions

The Xbox One has evolved over the years, but so have its problems. Thankfully, we have solutions for some of the console's most enduring problems, whether you're experiencing issues with connectivity or your discs.
Computing

Windows updates shouldn't cause problems, but if they do, here's how to fix them

Windows update not working? It's a more common problem than you might think. Fortunately, there are a few steps you can take to troubleshoot it and in this guide we'll break them down for you step by step.
Movies & TV

The best shows on Netflix, from 'Haunting of Hill House’ to ‘Norsemen’

Looking for a new show to binge? Lucky for you, we've curated a list of the best shows on Netflix, whether you're a fan of outlandish anime, dramatic period pieces, or shows that leave you questioning what lies beyond.
Mobile

Samsung Galaxy S10 vs. Google Pixel 3: Can Samsung beat the stock Android king?

The Samsung Galaxy S10 is here, offering modern specs, a beautifully high-resolution display, and an edge-to-edge design with a small cutout in the display for the front-facing camera. But can the phone take out the Google Pixel 3?
Mobile

Samsung’s wide range of Galaxy products means there’s something for everyone

Samsung launched a host of new products on February 20, with prices ranging from just $35, all the way up to nearly $2,000. This was not by chance, and the company believes it has something for everyone in 2019.
Mobile

Verizon is launching real standards-based 5G in 30 cities in 2019

Verizon is in the midst of a massive 5G rollout. In addition to fixed 5G service, it will also begin deploying mobile 5G in the coming months. Here's everything you need to know about Verizon's 5G network and when it will be in your town.
Deals

Stay fit and save cash with our top 10 affordable Fitbit alternatives

As much as we love Fitbits, they're rather expensive. If all you want is a simple activity tracker, however, then check out these great cheap Fitbit alternatives. With offerings from brands like Garmin, you don't need to pay full price.
Mobile

Samsung Galaxy S10e vs. OnePlus 6T: Can the Flagship Killer survive?

The Samsung Galaxy S10e is the new affordable flagship on the block, but at $750, it's $200 more than the OnePlus 6T. Does the Flagship Killer stand a chance against the new generation of flagship devices? Let's take a closer look.
Deals

Make some time for the best smartwatch deals for February 2019

Smartwatches make your life easier by sending alerts right on your wrist. Many also provide fitness-tracking features. So if you're ready to take the plunge into wearables and want to save money, read on for the best smartwatch deals.
Product Review

Samsung’s Galaxy Buds are a brilliant combination of value and comfort

With six hours of battery life, an extremely comfortable fit, sweatproofing, and a very palatable price tag, Samsung’s Galaxy Buds are putting all other true wireless earbuds on notice.
Deals

Amazon drops a sweet deal on the Kate Spade Scallop smartwatch for women

Unlike many other smartwatches geared toward women, the Kate Spade Scallop offers a more chic and minimalistic look. With this Amazon sale going on right now, you can get it for $109 off its retail price.
Cars

Lyft’s Shared Saver service offers cheaper rides, but you’ll have to walk a little

Lyft has launched a new ride option called Shared Saver that offers cheaper rides if you're willing to walk a little. Shared Saver designates a nearby pick-up point and drops you off a short distance from your final destination.
1 of 3