Snapchat went down yet again for over an hour on Monday morning, the latest in a string of outages to affect the app.
The Snapchat outage began just after 8 a.m. PT on Monday, with users reporting that they were unable to send snaps, receive snaps, or even refresh their feeds. At least 18,000 people reported the outage on DownDetector, with issues largely affecting the United States, Canada, and Europe.
The issue lasted until around 9:30 a.m. PT, according to Snapchat. The app should be working normally now.
The issue has been resolved ???? If you're still having trouble, please let us know!
— Snapchat Support (@snapchatsupport) October 14, 2019
We’ve reached out to Snapchat for additional details on what caused the outage and how it plans to prevent similar ones in the future. We’ll update this story if we hear back.
Earlier in the morning on Monday, the company responded to customer complaints on the Snapchat Support Twitter account.
“We’re aware Snapchatters are having trouble sending Chats and Snaps,” the company said. “We are looking into it and working on a fix.”
As per usual, Snapchat users immediately went to Twitter to joke (and complain) about their favorite social network being down.
— Nada???? (@ta1333356) October 14, 2019
— Sadie (@ssadiemay) October 14, 2019
The latest major outage comes less than a week after Snapchat went offline for hours on Wednesday, October 9. If you’ve been having lots of issues with the app, you’re not alone. According to DownDetector, users have reported problems nearly every day in October. The issues didn’t start this month, either: Both Snapchat and Instagram went down at the same time in September.
Outages have been an ongoing issue for major social media sites. Reddit went down for nearly two hours in September, and also went offline for desktop users in July, causing users to flee to other social networks during both outages.
Quite possibly the biggest major outage of the summer took place in July, when Facebook, Instagram, and WhatsApp went down or had outages over a nearly 12-hour period. Even after service was restored to some users, the world’s biggest social networks had issues loading photos and videos properly, rendering them almost entirely unusable for social media addicts.
This is a breaking news story and will be updated with the latest developments.
- Twitter’s new story-like ‘fleets’ disappear after just 24 hours
- Instagram may soon bring back the reverse-chronological feed
- How to run a free background check
- How to delete your Facebook account
- Credible coronavirus information will live at the top of Facebook’s newsfeed