Skip to main content
  1. Home
  2. Audio / Video
  3. How tos

AirPods won’t connect or pair? Here’s how to fix it

Add as a preferred source on Google
Apple Music's spatial audio collection seen on an iPhone 14, next to Apple AirPods Pro.
Simon Cohen / Digital Trends

Apple AirPods are among the best wireless earbuds in the world. They sound great, their portability makes them perfect for carrying with you wherever you go, and they're easy to set up and use. Until they're not.

Whether you're sporting the latest 2nd-generation AirPods Pro or the 3rd-gen AirPods , there are various reasons your AirPods may not be connecting to your iPhone or any other device. Luckily, there are several steps you can take to fix this. Here is what you can do when your AirPods won’t connect or pair.

Recommended Videos

Difficulty

Easy

Duration

10 minutes

What You Need

  • A pair of Apple AirPods

  • A supported device like an iPhone or iPad

Phil Nickinson wearing the Apple AirPods Pro and Ray-Ban Meta smart glasses.
Phil Nickinson / Digital Trends

How to fix connection issues with your AirPods

To resolve this issue, we'll look at all the possible solutions, from the easiest to the hardest, for getting your AirPods paired.

Step 1: Move closer: This sounds simple, but the first thing to try is to move closer to your device. The acceptable range between the AirPods and your supported device is around 30 feet. However, a lot depends on your surroundings. Electrical interference, walls, and other obstacles can cause connection problems that can only be resolved by placing the AirPods closer to your iPhone, iPad, or other device.

Apple Music's spatial audio collection seen on an iPhone 14, next to Apple AirPods Pro.
Simon Cohen / Digital Trends

Step 2: Check your AirPods' battery: A low battery can also be a factor. Be sure that your AirPods and device are charged. Otherwise, the connection won’t work.

There are various ways to check the battery life of your AirPods. One simple method is to hold the AirPods case (with the earbuds inside) close to your mobile device. This should trigger a pop-up window that displays the battery level of both the AirPods and the charging case. You can also use a battery widget.

You will also receive notifications on your iPhone or iPad when your AirPods battery falls to 20%, 10%, and 5%. You will also hear a low battery tone in one or both of your AirPods.

screenshots showing airpods battery levels
Bryan M. Wolfe / Digital Trends

Step 3: Reset your AirPods: We know, we know, it's the basic "turn-it-off-and-turn-it-back-on" methodology, but it works.

If you're running iOS 16 or later, in the Settings menu of your iOS device, you'll see your AirPods listed just above Airplane Mode — access the connection menu this way and find Forget this device.

If you don't see them there, go to Bluetooth, find your AirPods and select the blue "i" icon next to it. Once in there, select Forget this device.

Tap the name of your AirPods in the iPhone settings menu.
Digital Trends

Step 4: Restart your device: If you still can’t connect your AirPods, try to reboot your supported device to see if that resolves the issue.

Step 5: Update the software:You can also see whether there's a software update for your mobile device. If there is, spend the time to update it. You should also take the necessary steps to update the AirPods themselves.

Connection problems aren't the only issue you might experience with your AirPods. Check out our guide on resolving other common AirPods problems as needed.

Bryan M. Wolfe
Former Mobile and A/V Freelancer
Bryan M. Wolfe has over a decade of experience as a technology writer. He writes about mobile.
Samsung’s Freestyle+ AI Smart Projector turns any wall into your next movie screen
This $1,200 Samsung projector uses AI to fix your picture automatically.
samsung-Freestyle-AI-Smart-Projector

Movie night no longer needs a blank white wall or a complicated projector setup. Samsung has launched the Freestyle+ AI Smart Projector for $1,200 in the US, and its biggest trick is making almost any surface work as your screen.

Whether you're projecting onto patterned wallpaper, a colored wall, or even a space with shelves and picture frames, the projector uses AI to automatically adjust the image so you can start watching with minimal effort. The portable projector can create a Full HD picture up to 100 inches, making it an easy companion for everything from backyard movies to bedroom binge sessions.

Read more
Apple Music just got pricier
The subscription fee has climbed for student, family, and individual plans in the US, UK, and the rest of Europe.
Apple Music App

Apple just raised the subscription fee for its eponymous music streaming service. For individual plans, the price has climbed by a dollar, and so has the affordable student tier. The fee for the family plan has gone up by $3, and it now costs $19.99 in the US. The benefits associated with each plan remain unchanged.

How much do I pay now?

Read more
Sonos owners are finally getting a less frustrating app, but the rollout comes with a catch
Improved navigation, speaker sorting, and new iOS volume controls are arriving gradually and must initially be enabled manually
Furniture, Electronics, Speaker

The Sonos app is getting a substantial usability overhaul. Familiar bottom tabs should make it easier to move around, while customizable speaker ordering could take some friction out of managing a multiroom system.

Sonos community manager ShaunFromSonos announced that the release may take up to two weeks to reach everyone. Once it arrives, users must switch on Enable Improved Navigation in the app’s settings to unlock the new layout and sorting tools.

Read more