Skip to main content

AirPods won’t connect or pair? Here’s how to fix it

Apple Music's spatial audio collection seen on an iPhone 14, next to Apple AirPods Pro.
Simon Cohen / Digital Trends

Apple AirPods are among the best wireless earbuds in the world. They sound great, their portability makes them perfect for carrying with you wherever you go, and they're easy to set up and use. Until they're not.

Whether you're sporting the latest 2nd-generation AirPods Pro or the 3rd-gen AirPods , there are various reasons your AirPods may not be connecting to your iPhone or any other device. Luckily, there are several steps you can take to fix this. Here is what you can do when your AirPods won’t connect or pair.

Recommended Videos

Difficulty

Easy

Duration

10 minutes

What You Need

  • A pair of Apple AirPods

  • A supported device like an iPhone or iPad

Phil Nickinson wearing the Apple AirPods Pro and Ray-Ban Meta smart glasses.
Phil Nickinson / Digital Trends

How to fix connection issues with your AirPods

To resolve this issue, we'll look at all the possible solutions, from the easiest to the hardest, for getting your AirPods paired.

Step 1: Move closer: This sounds simple, but the first thing to try is to move closer to your device. The acceptable range between the AirPods and your supported device is around 30 feet. However, a lot depends on your surroundings. Electrical interference, walls, and other obstacles can cause connection problems that can only be resolved by placing the AirPods closer to your iPhone, iPad, or other device.

Apple Music's spatial audio collection seen on an iPhone 14, next to Apple AirPods Pro.
Simon Cohen / Digital Trends

Step 2: Check your AirPods' battery: A low battery can also be a factor. Be sure that your AirPods and device are charged. Otherwise, the connection won’t work.

There are various ways to check the battery life of your AirPods. One simple method is to hold the AirPods case (with the earbuds inside) close to your mobile device. This should trigger a pop-up window that displays the battery level of both the AirPods and the charging case. You can also use a battery widget.

You will also receive notifications on your iPhone or iPad when your AirPods battery falls to 20%, 10%, and 5%. You will also hear a low battery tone in one or both of your AirPods.

screenshots showing airpods battery levels
Bryan M. Wolfe / Digital Trends

Step 3: Reset your AirPods: We know, we know, it's the basic "turn-it-off-and-turn-it-back-on" methodology, but it works.

If you're running iOS 16 or later, in the Settings menu of your iOS device, you'll see your AirPods listed just above Airplane Mode — access the connection menu this way and find Forget this device.

If you don't see them there, go to Bluetooth, find your AirPods and select the blue "i" icon next to it. Once in there, select Forget this device.

Tap the name of your AirPods in the iPhone settings menu.
Digital Trends

Step 4: Restart your device: If you still can’t connect your AirPods, try to reboot your supported device to see if that resolves the issue.

Step 5: Update the software:You can also see whether there's a software update for your mobile device. If there is, spend the time to update it. You should also take the necessary steps to update the AirPods themselves.

Connection problems aren't the only issue you might experience with your AirPods. Check out our guide on resolving other common AirPods problems as needed.

Bryan M. Wolfe
Bryan M. Wolfe has over a decade of experience as a technology writer. He writes about mobile.
Apple AirPods Pro 2 vs. Bose QuietComfort Ultra Earbuds: Too close to call
Apple AirPods Pro 2 vs Bose QuietComfort Ultra earbuds.

True wireless earbuds continue to improve every year. The Apple AirPods Pro 2 and the Bose QuietComfort Ultra earbuds are two of the best options on the market. Both were released toward the end of 2023, and though we might see updates to be released sometime this year, earbud enthusiasts looking for a premium pair will still be considering these top models in the meantime and beyond. We've spent several hours reviewing each set of these earbuds and here's how we think they stack up.
Apple AirPods Pro 2 vs. Bose QuietComfort Ultra Earbuds: specs

Apple AirPods Pro 2
Bose QuietComfort Ultra

Read more
This AirPod Pro 2 upgrade is going to be heard worldwide
A test mannequin is fitted with Apple AirPods Pro 2. The mannequin is used to evaluate the hearing assistance capabilities of the AirPods Pro 2.

Apple's AirPods 2 Pro hearing health features are expanding to users in Australia, Brazil, Colombia and Saudi Arabia.

The company said in a press release (via MacRumors) on Tuesday that it will allow AirPods Pro 2 users in the aforementioned countries to take a hearing test, use the clinical hearing aid feature and Loud Sound Reduction in the iOS 18.4 update. The hearing health features have already launched in Australia, and they will be available in the last three countries soon after. Nicky Chong-White, principal engineer at National Acoustic Laboratories in Australia, welcomes the expansion of the hearing health features to the region.

Read more
Apple AirPods Max finally get lossless audio and analog support
Apple AirPods Max with USB-C in Orange.

Apple is about to correct one of the most glaring omissions on its AirPods Max wireless noise-canceling headphones: Starting in April, the headphones will get a firmware update that enables lossless audio via the included USB-C cable at up to 24-bit/48kHz. As a wired connection, this also gives the headphones an ultra low-latency audio pathway, which is helpful for gaming.

And starting today, Apple is selling a $39 3.5mm-to-USB-C accessory cable that lets the newest version of the AirPods Max connect to analog audio sources like airplane jacks -- something these headphones haven't been able to do since they launched. The new cable is also compatible with the USB-C jack on the Beats Studio Pro.

Read more