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Having problems with your Xbox One? We have some possible solutions

So you’re having a problem with your Xbox. Not only does this spoil that time you set aside for gaming, it also (thanks to Xbox One’s diverse media functionality) potentially has sidelined your entire media center. You’re now experiencing the frustration of dropping hundreds on a malfunctioning Xbox One.

You’d think that Microsoft would have used the last couple years as time to smooth out all kinks in the Xbox One. To be fair, they have fixed plenty of bugs since its release in 2013. But Xbox One has evolved since selling a million units in the first day and so have its bugs.

Related: 10 awesome Xbox One games you can play right now

That’s no consolation for your malfunctioning Xbox One, of course. Our guide will cover the common problems with the Xbox One and provide some solutions. We’ll also explain when it’s time to contact Microsoft, who has been known to expedite replacement consoles and (in some cases) offer a free game to make up for the inconvenience.

Get in touch with Microsoft: 

Method  Contact
Live Chat Website
Forums Website
Self Help Website
Phone 1-800-4-MYXBOX (Support Agent Hours: M-F 9AM-5PM PT)
Twitter @XboxSupport

We recommend registering your Xbox One with Microsoft on its website. It will make any warranty issues go much faster.

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