Skip to main content

How to reset the Fitbit Versa

If your Fitbit Versa isn’t running optimally, a reset can sometimes be a simple solution. Restarting your Fitbit can help if your device is not responding to input or is slow to respond, if it’s not syncing with your mobile device, or if functions like step counting or notifications are not performing properly. Often, a quick reset can eliminate these frustrations and get your device back up and running as normal.

Getting a new fitness tracker or smartwatch? If you’re selling, trading in, or donating your Fitbit Versa, you’ll want to perform a factory reset, which removes all of your information, credit cards, and preferences and restores the device to its factory settings.

This guide explains how to restart your device for troubleshooting purposes, as well as how to factory reset your Fitbit Versa if you plan on selling or trading in the device.

Difficulty

Easy

Duration

5 minutes

What You Need

  • A Fitbit Versa device

Fitbit Versa smartwatch.

How to restart a Fitbit Versa

You can restart your Fitbit Versa one of two ways: Using the left button or via the Settings menu.

To reset your Fitbit Versa using the settings menu. follow the steps below:

Step 1: Enter the Settings menu on your device.

Step 2: Scroll down and select the About option.

Step 3: Under that menu, select Shutdown.

Step 4: Allow the reset process to complete.

How to restart Fitbit Versa using the left button

If you’re having any issues with your Fitbit screen or slow responses to taps, you can also reset using the left button directly on your device. This makes it possible for your to restart the Fitbit without going into the settings menu. Here’s how:

Step 1: Press and hold the left button for 10-15 seconds (until the Fitbit Logo appears).

Step 2: Let go of the button once the logo appears.

Step 3: Wait for the reset process to complete.

How to factory reset a Fitbit Versa

It’s essential that you factory reset any personal tech before you trade it in, resell it, or donate it to a charitable organization. This helps promote your privacy, while also making it easier for the next user to set up the device. To perform a full factory reset, follow these steps:

Step 1: Enter the settings menu on your device.

Step 2: Scroll down and select the About option.

Step 3: Under that menu, select Factory reset (it may also be called Clear user data).

Step 4: Confirm you want to perform the factory reset.

Step 5: Allow the reset process to complete.

How to factory reset using the back button on your Fitbit Versa

If your Fitbit screen isn’t functioning, you can factory reset using the back button on your Fitbit Versa. According to a moderator in a Fitbit community chat room, follow these steps to factory reset your Versa:

Step 1: Locate the back button.

Step 2: Hold the back button for about 8 seconds.

Step 3: Wait for the Fitbit logo to disappear.

Step 4: Release the button quickly (for just a second or two).

Step 5: Hold the back button again until you feel another, longer vibration.

Step 6: Wait for the factory reset process to initiate.

Editors' Recommendations

Erika Rawes
Smart Home Evergreen Coordinator
Erika became a professional writer in 2010, and her work is published all over the web on sites ranging from USA Today to…
Fitbit Cyber Monday Deals: Save on Sense 2, Charge 5, and Versa 2
Fall 22 Fitbit lineup inlcuding Sense 2, Versa 4, and Inspire 3.

It's Cyber Week! That means we're cataloging all the remaining Cyber Monday deals on Fitbits, so if you're in the market for a new fitness tracker, keep reading. All weekend we've been seeing Cyber Monday smartwatch deals drip in, and these deals have sold out fast, so if you spot something below that you like the look of, make sure to grab it. This is your one and only chance to snap up deals, and since it's the last shopping event of the year, you'll need to order today to make sure your items arrive in time for the holidays. Below we've rounded up our favorite Cyber Monday Fitbit deals, with something on offer to suit all budgets. Get these deals before they sell out!
Fitbit Inspire 2 -- $50, was $80

Want a fitness tracker but on a tight budget? The Fitbit Inspire 2 is the ideal choice. The original Fitbit Inspire made our list of best Fitbits, and the Inspire 2 improves on a good thing. With 10-day battery life and a daily readiness score, you won't be tied to your charger, and you'll always know whether it's time to work out or for a day for rest. The Inspire 2 is an excellent choice for sleep tracking too, as you can see how much light, deep, and REM sleep you're getting, plus improve your sleep with helpful tips. Protect your heart health with 24/7 heart rate and irregular heart rhythm notifications, earn Active Zone Minutes when you reach your target heart rate zones, and enjoy a one-year free trial of Fitbit Premium, plus three free months of Google One 100GB with your new tracker (new subscribers only). This is one of the best Fitbit Cyber Monday deals around, no contest.

Read more
Best Fitbit Black Friday deals: Fitbit Versa 4 and Charge 5
Lifestyle photo of the Fitbit Versa 4 and Fitbit Sense 2.

Black Friday may be over, but there are still fantastic savings to be had this weekend. We've got all the best Fitbit Black Friday deals neatly rounded up here for you. Walmart Black Friday deals and Best Buy Black Friday deals are a good place to start but we've scoured everywhere to find you the best Black Friday deals around. These include several Fitbit models, so there's something for every budget and need. That goes for whether you're after a Fitbit smartwatch or an inexpensive fitness tracker instead. Keep on scrolling to check out what's available right now and why you need them in your life.

Read more
Best Buy just started a 3-day flash sale – all the best deals
Best Buy logo on a building.

Shoppers are getting another chance to take advantage of early Best Buy Black Friday deals in a three-day flash sale that the retailer just rolled out. There are discounts on a wide range of products, including TVs and laptops -- you'll surely come across an offer that will catch your attention if you take the time to browse.

With Best Buy's flash sale, you don't have to wait for the Black Friday deals on the shopping holiday itself, which will let you avoid the chaos that's expected to happen both in physical and online stores. We've rounded up the best offers that you can take advantage of right now, but feel free to look around as well for more bargains.

Read more