Skip to main content
  1. Home
  2. Mobile
  3. Guides

How to reset the Fitbit Versa

Erika Rawes
By

If your Fitbit Versa isn’t running optimally, a reset can sometimes be a simple solution. Restarting your Fitbit can help if your device is not responding to input or is slow to respond, if it’s not syncing with your mobile device, or if functions like step counting or notifications are not performing properly. Often, a quick reset can eliminate these frustrations and get your device back up and running as normal.

Getting a new fitness tracker or smartwatch? If you’re selling, trading in, or donating your Fitbit Versa, you’ll want to perform a factory reset, which removes all of your information, credit cards, and preferences and restores the device to its factory settings.

This guide explains how to restart your device for troubleshooting purposes, as well as how to factory reset your Fitbit Versa if you plan on selling or trading in the device.

Recommended Videos

Difficulty

Easy

Duration

5 minutes

What You Need

  • A Fitbit Versa device

Fitbit Versa smartwatch.
Image used with permission by copyright holder

How to restart a Fitbit Versa

You can restart your Fitbit Versa one of two ways: Using the left button or via the Settings menu.

To reset your Fitbit Versa using the settings menu. follow the steps below:

Step 1: Enter the Settings menu on your device.

Step 2: Scroll down and select the About option.

Related

Step 3: Under that menu, select Shutdown.

Step 4: Allow the reset process to complete.

How to restart Fitbit Versa using the left button

If you’re having any issues with your Fitbit screen or slow responses to taps, you can also reset using the left button directly on your device. This makes it possible for your to restart the Fitbit without going into the settings menu. Here’s how:

Step 1: Press and hold the left button for 10-15 seconds (until the Fitbit Logo appears).

Step 2: Let go of the button once the logo appears.

Step 3: Wait for the reset process to complete.

How to factory reset a Fitbit Versa

It’s essential that you factory reset any personal tech before you trade it in, resell it, or donate it to a charitable organization. This helps promote your privacy, while also making it easier for the next user to set up the device. To perform a full factory reset, follow these steps:

Step 1: Enter the settings menu on your device.

Step 2: Scroll down and select the About option.

Step 3: Under that menu, select Factory reset (it may also be called Clear user data).

Step 4: Confirm you want to perform the factory reset.

Step 5: Allow the reset process to complete.

How to factory reset using the back button on your Fitbit Versa

If your Fitbit screen isn’t functioning, you can factory reset using the back button on your Fitbit Versa. According to a moderator in a Fitbit community chat room, follow these steps to factory reset your Versa:

Step 1: Locate the back button.

Step 2: Hold the back button for about 8 seconds.

Step 3: Wait for the Fitbit logo to disappear.

Step 4: Release the button quickly (for just a second or two).

Step 5: Hold the back button again until you feel another, longer vibration.

Step 6: Wait for the factory reset process to initiate.

Editors' Recommendations

Topics
Erika Rawes
Erika Rawes
Smart Home Evergreen Coordinator
Erika became a professional writer in 2010, and her work is published all over the web on sites ranging from USA Today to…
Getting fit in 2023? Strap a Fitbit Versa 4 to your wrist – Now $50 off
A young man wears a Fitbit Versa 4 as he gets ready to workout.

If you’re looking to uphold some New Year’s fitness resolutions, landing one of the best smartwatch deals is a good way to keep yourself motivated. Today the Fitbit Versa 4 is seeing a $50 discount at Best Buy, which brings the fitness smartwatch down to just $180 from its regular price of $230. Included with your purchase is free shipping, as well as a free three-month trial of Google One, which is a nice cloud storage option to have access to. In-store pickup is also available at Best Buy locations where the Fitbit Versa 4 is in stock.

Why you should get the Fitbit Versa 4
Fitness enthusiasts will love the Fitbit Versa 4 for its capabilities in the gym. The Versa 4 offers a range of fitness tracking features, with things like 24/7 heart tracking, stress level tracking, and workout tracking at the top of its feature list. With its ability to track your workout, the Versa 4 is able to hold you accountable. It does so using a feature called Active Zone Minutes, which credits you for time spent in fat burn, cardio, and peak heart rate zones. This lets you know if you’re ready for another workout, or if your focus should be on recovery from your previous workout. Battery life is competitive with the best fitness trackers, with the Versa 4 able to reach more than six days of battery life on a single charge.

Read more
How to fix an unresponsive iPhone touchscreen
iPhone 12 Pro

For most folks, the touchscreen is the only way to interact with your iPhone, so if it doesn't work, then your phone doesn't work either. While an unresponsive touchscreen — one that either doesn't respond at all to your taps or that responds intermittently and unpredictably — can be frustrating, there's no need to be alarmed; there are some simple fixes you can try to get it up and running again before taking it into an Apple Store.

We'll cover some of the ways to fix an unresponsive iPhone touchscreen, from a simple restart all the way to the nuclear option of factory resetting your iPhone. If none of these work, then you can at least be confident you've tried everything you can before you reach out to Apple for professional help.

Read more
Fitbit Cyber Monday Deals: Save on Sense 2, Charge 5, and Versa 2
Fall 22 Fitbit lineup inlcuding Sense 2, Versa 4, and Inspire 3.

It's Cyber Week! That means we're cataloging all the remaining Cyber Monday deals on Fitbits, so if you're in the market for a new fitness tracker, keep reading. All weekend we've been seeing Cyber Monday smartwatch deals drip in, and these deals have sold out fast, so if you spot something below that you like the look of, make sure to grab it. This is your one and only chance to snap up deals, and since it's the last shopping event of the year, you'll need to order today to make sure your items arrive in time for the holidays. Below we've rounded up our favorite Cyber Monday Fitbit deals, with something on offer to suit all budgets. Get these deals before they sell out!
Fitbit Inspire 2 -- $50, was $80

Want a fitness tracker but on a tight budget? The Fitbit Inspire 2 is the ideal choice. The original Fitbit Inspire made our list of best Fitbits, and the Inspire 2 improves on a good thing. With 10-day battery life and a daily readiness score, you won't be tied to your charger, and you'll always know whether it's time to work out or for a day for rest. The Inspire 2 is an excellent choice for sleep tracking too, as you can see how much light, deep, and REM sleep you're getting, plus improve your sleep with helpful tips. Protect your heart health with 24/7 heart rate and irregular heart rhythm notifications, earn Active Zone Minutes when you reach your target heart rate zones, and enjoy a one-year free trial of Fitbit Premium, plus three free months of Google One 100GB with your new tracker (new subscribers only). This is one of the best Fitbit Cyber Monday deals around, no contest.

Read more