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How to reset an Amazon Fire TV remote in less than 2 minutes

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A trio of Amazon Fire TV remote controls held in a hand in front of a television.
Phil Nickinson / Digital Trends

Amazon Fire TV delivers access to streaming apps, gaming, surfing the web, and plenty more. It's simply one of the best streaming devices on the market right now. It's easy to use, reliable, and lets you find the next great watch with just a few button clicks. However, that remote can occasionally run into issues that you'll need to deal with.

Thankfully this shouldn't be a regular occurrence, and Amazon has made it easy to reset your Amazon Fire TV remote. It's one of the most common Amazon Fire TV issues out there, which is why we're here to show you how to fix it.

Let's dig in.

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Difficulty

Easy

Duration

5 minutes

What You Need

  • Amazon Fire TV remote

A trio of Amazon Fire TV remote controls held in a hand in front of a television.
Phil Nickinson / Digital Trends

How to reset most Fire TV remotes

There actually are a few versions of Amazon Fire TV remote out in the wild. (You'll also hear them referred to as Alexa remotes.) This should work for the Alexa Voice Remote Pro, the third-generation Fire TV remote, and the second-generation Alexa Voice Remote Lite.

Step 1: Unplug your Fire TV's power cable and then wait 1 minute. Count out loud. It's more fun.

Step 2: Press and hold the Left button, the Menu button (that's the one with three lines), and the Back button — all at the same time. Hold them for 12 seconds. Again, count out loud.

Step 3: Let go of all three buttons and wait 5 seconds. Count in Spanish this time for a change of pace.

Step 4: Now take the batteries out of the remote.

Step 5: Plug your Fire TV device back in and let it reboot.

Step 6: Once it boots up and complains about not having a remote control connected, put the batteries back in your remote control.

Step 7: Now, press the Home button on your remote. Once you see the light on the remote control blink blue, you should be good to go. If it doesn't, press and hold the Home button on the remote for 10 seconds. Count to yourself this time.

Amazon Fire TV Basic Edition remote.
Amazon

If you have a Basic Edition Remote

This method is basically the same as above, just a little different because the buttons are a little different.

Step 1: Press and hold the Home button. At the same time, press the Menu button (with the three lines on it) three times.

Step 2: Release the Home button.

Step 3: Now press the Menu button nine times. Count out loud as you do so.

Step 4: Take the batteries out of the remote.

Step 5: Unplug your Fire TV device. Wait 60 seconds.

Step 6: Put the batteries back in your remote, and plug your Fire TV device back in.

Step 7: Once the home screen appears, press and hold the Home button for 40 seconds.

The 21neration Alexa Voice remote.
Amazon

If you have a first-generation Alexa Voice Remote

Here's how to reset a first-generation Alexa Voice Remote.

Step 1: Unplug your Fire TV device and wait 60 seconds.

Step 2: Press the Left button and Menu button at the same time and hold them for 12 seconds.

Step 3: Release the buttons and count to five.

Step 4: Take the batteries out of the remote.

Step 5: Plug your Fire TV device back in.

Step 6: Once it complains about not seeing a remote control, put the batteries back in your remote.

Step 7: Press the Home button. If the remote still isn't paired, hold down the Home button for 10 seconds.

Frequently asked questions

How do you reset a Fire Stick?

If your trouble comes from an Amazon Fire Stick and not the remote, that's easy to fix as well. According to our Fire TV Stick resetting guide, you can easily factory reset your Fire Stick from the My Fire TV section of the device's settings. Be sure to check out the guide for more specific advice.

How do I resync my Fire TV remote?

If you have a desynced Fire TV remote, the easiest way to resync it is to hold the Home button on the remote for 10 seconds while you have the Amazon Fire TV Remotes section of the Fire TV app's settings open. This section is found under Controllers & Bluetooth Devices.

Which Fire TV device is best?

Fire TV devices come in a variety of forms, from stick and cubes to TVs. The best device for you depends on the quality of your current setup. For example, if you already have one of the best TVs, you won't want a Fire TV. Check out our consistently updated guide to the best Fire TV devices of each type to get a better idea of what is for you.

Phil Nickinson
Former Section Editor, Audio/Video
Phil spent the 2000s making newspapers with the Pensacola (Fla.) News Journal, the 2010s with Android Central and then the…
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