Skip to main content

How to set up a pre-owned Echo Show smart display

If you've been gifted someone's old Echo Show device or purchased a preowned one off the web, there's a chance that your device is still home to its previous owner's personal data. In a perfect world, the old owner would have wiped their info before passing it along to you – but if that didn't happen, or if you just want to ensure you're working with a clean device, there's an easy way to perform the reset yourself.




10 minutes

What You Need

  • Echo Show

Here's how to set up a preowned Echo Show smart display, including how to perform a factory reset and get the device running like it's brand new. Keep in mind that the process might vary slightly depending on whether you're using an Echo Show 5, Echo Show 8, Echo Show 10, or Echo Show 15, but the general steps are largely the same.

The Echo Show 10 on a kitchen counter.

How to set up a preowned Echo Show

It only takes a few extra steps to ensure you're working with a clean Echo Show, so if you purchased a preowned unit, it's worth your time to follow the procedure laid out below.

Step 1: Plug in your preowned Echo Show.

Step 2: Let the screen turn on. This could take a few seconds.

Step 3: With the screen on, press and hold the Mute button and Volume Down button for around 15 seconds. You'll eventually see the Amazon logo flash on the screen.

Step 4: Release the buttons, and the Echo Show will start performing its factory reset.

Step 5: Pick your language, connect to Wi-Fi, log in to your Amazon account, and follow the rest of the prompts.

Step 6: Once these setup steps are done, you'll be greeted by your standard Echo Show home screen. From here, you'll be able to connect other smart home devices or update your system as needed.

Step 7: That's all there is to it! Your preowned Echo Show is officially cleared of its previous owner's settings and is now running with just your settings. If you ever plan to get rid of the device, you can follow the same steps to remove your personal data. You should also consider deregistering it from your Amazon account.

Editors' Recommendations

Jon Bitner
Jon Bitner is a writer covering consumer electronics, technology, and gaming. His work has been published on various websites…
How to set a timer on Amazon Smart Plugs
Amazon Smart Plug.

When it comes to smart plugs, few are as versatile and affordable as the Amazon Smart Plug. These useful gadgets offer a bit of “smart” functionality to a wide assortment of electronics, making it easy to automate their performance. One of the greatest features of the Amazon Smart Plug is that it can be powered on and off at specific times of day. If you’re curious to know how it works, here’s a closer look at how to set a timer on Amazon Smart Plugs.

Read more
Echo Hub vs. Echo Show 8: Which is the best option for your smart home?
An Echo Hub mounted on the wall near a living room.

The Echo Hub and Echo Show 8 (3rd Gen) are two of the newest products to join the Amazon catalog. Both are designed with large touchscreens and make it easy to access the Alexa voice assistant, connected smart gadgets, and your favorite apps. But while the two share a few similarities, there are big differences between the Echo Hub and Echo Show 8.

Here's a closer look at the Echo Hub and Echo Show 8 to help you decide which is best for your smart home.
Pricing and design

Read more
What is the Amazon Echo Hub?
A person using the Amazon Echo Hub.

Amazon already has a robust lineup of smart displays, but the new Echo Hub is something entirely different. While it looks a bit like an Echo Show, the Echo Hub isn't a smart display -- it's a smart home hub designed to be mounted directly on your wall.

Unlike the Echo and Echo Show products, the Echo Hub isn’t a tabletop device. In fact, you'll need to pay extra for an optional stand just so you can place it on your table or countertop. That's because the Echo Hub is a smart control panel, not a smart speaker or smart display. Amazon bills the Echo Hub as "an Alexa-enabled control panel for your smart home devices." After getting it mounted to your wall, it'll sync up with the rest of your smart home and make it easy to control your various gadgets via its touchscreen.

Read more