Upgrade Exhaustion: Is The TV Industry Ripping Consumers Off?

Is the snowballing pace of home theater innovation pressing the common man’s patience – and pocketbook – too far?

I am really excited to have the opportunity to write a column for Digital Trends. I love technology, with particular interest in home audio and video, and can write about it all day. I work for Orb Audio, an online speaker company, and while I do think Orb is awesome, I will save self-promotion for another day.

For now, there is something I need to get off my chest. I think my industry has gone crazy! Absolutely off the cliff crazy. All of this talk about 3D TVs with Internet capabilities is exciting, but it overlooks the fact that consumers are being asked to replace not just TVs, but also receivers, HDMI cables and even DVD and Blu-ray players. Yes, the new specification for TV and HDMI is so different from the last one, that you can’t use a single thing in your current system, down to even the cables, if you want 3D and Internet capabilities.

I know, technology evolves and the shiny thing you buy is always instantly outdated. I get that. But this is different. First of all, I think it’s rude to ask people to replace all of the flat screen TVs that were sold in the last five years, especially in the current economic climate. But beyond that, it’s even worse that consumers will have to replace most of their equipment including cables if they want to take part in the “future” of TV. Couldn’t there have been slightly better planning? I don’t recall having to buy 1.0, 1.1, 1.3a, 1.3b and 1.4 versions of my RCA cables or other cables.

What it comes down to is that the industry has sold a ton of this stuff in the last five years, and it’s all been based on keeping mum about the fact none of it would work with the new standards that were being developed at the time.

So, how come no one told us when we were buying all of this great gear that it would be incompatible with their next generation of products and services that were just around the corner? Seriously – why did the industry spend so much time fluffing things like 240hz refresh rates and fake contrast ratios when none of that will matter if you want to watch the game in 3D, or use any of the Internet features now available in the new TVs?

None of this makes sense. Last year, the industry sold me a Blu-ray player and told me I needed it. This year, it tells me that I should get a new TV or receiver and just stream my video from the Internet, and to forget those pesky discs. But what if I like discs? Well, last year’s Blu-ray player won’t play 3D movies when they come out, so I’m out of luck there. And theoretically my receiver and TV can’t stream and share Internet because they aren’t HDMI 1.4 compatible. You might be able to use an old HDMI 1.3 cable to connect a 3D receiver to a 3D TV, but that doesn’t change the fact that you need a new 3D TV and a new 3D Blu-ray player. And, you will definitely need new HDMI 1.4 cables if you want Internet over HDMI.

Dare I even ask what HDMI 1.5 is or when it’s coming out? Is it being released the day after everyone buys enough HDMI 1.4 stuff to make a good profit? Will it cook my dinner?

Better yet, how can anyone even figure this stuff out? I’m still trying to get the last version of HDMI to work. I work in the industry. I’m an audio guy and a tech geek. So why is it after three years, I can’t get HDMI to work correctly with my cable box, TV and receiver? Equipment manufacturers need to spend more time playing nice with each other.

Here’s the scenario: From time to time, my TV goes blue and switches from high-definition to 480i resolution. It then switches back and forth, becoming unwatchable until I do “the fix.” Everything has a fix, usually a quirky one. In my case, the fix is to switch to a non-high-def channel and switch back. Thank you channel 91, whatever you are!

I’m told that what I’m experiencing probably comes down to issues with copy protection in HDMI, but who really cares? Just like anyone else, I want my stuff to work. I should plug the wires into the right spots and it should work. It really makes me mad that the industry was so worried about the pirating of movies (which is still supremely easy) that they introduced some scheme that interferes with the whole thing and messes up my experience.

Instead, couldn’t they have spent that time making sure they included data channels in the first HDMI specification to accommodate future features? That is really what it comes down to; the new version of HDMI has more data channels than the prior versions. Since all companies operate on roadmaps, and this Internet and 3D stuff had to be on everyone’s roadmap, would it have been that hard to just get the cable right the first time? Or the second, third or fourth time?

Consumers are eventually going to lose faith, if they haven’t already. I was reading a review of the Sony PSP recently and one of the “pros” was that “Skype is said to work.” I think it’s both funny and sad that advertised features don’t always work and we now consider it a positive when features actually work. My business partner recently bought a so-called “Netflix-enabled” Blu-ray player, and guess what? The Netflix doesn’t work, and the manufacturer tells him it’s a “known issue.” Maybe he should throw it out, together with his TV and receiver, and start over, on the hope that this new specification will actually work.

The crazy thing is, WebTV was telling us a decade ago that we wanted Internet on the TV and we just didn’t listen. Or maybe the experience wasn’t good enough. But I do think it’s interesting that years after the relative demise of WebTV (they take no new subscribers), we are all being asked to buy new TVs and equipment so that we can get the Web on TV.

Anyhow, that’s my rant for now. I think the industry needs to be careful or they will exhaust or frustrate the consumer right out of the market and we will all keep our TVs and equipment 10 years or longer. How dare we!


Ethan Siegel is co-founder of Orb Audio, a U.S. based manufacturer of audio speakers and related equipment. Prior to forming Orb Audio, Ethan was an attorney in New York city. He has always been passionate about technology and used his first credit card in college to buy speakers that were way out of his price range.

Showing 52 comments

  1. Witold at 12:56am 9th July 2010 I could not agree more. There is no need to waste our money on a new technology. Why doesn't the industry try to produce something worthwhile to watch. Most TV showsand movies are a waste of time. As far as equipment I purchased a Digital converter for one TV set that I bought in 1979 and it works just fine. I've even attached a VCR and DVD player in to it and again it works just fne.
  2. Jorge at 9:32pm 8th July 2010 undefined[polldaddy 3446838 http://answers.polldaddy.com/poll/3446838/ polldaddy]
  3. Scott at 9:43pm 5th July 2010 hrm...HDMI cable = $3. new technology, like 3D now and 1080p 3-4 years ago, pushes 'current' and existing technology to the lower end and makes it cheaper. no one forces anyone to buy the latest and greatest "Last year, the industry sold me a Blu-ray player and told me I needed it. This year, it tells me that I should get a new TV or receiver and just stream my video from the Internet, and to forget those pesky discs. " what? the "industry" didnt sell you anything...you bought it yourself. If you couldnt see how much bluray sucked or how expensive discs would be over the next 4 years, that's your fault... take responsibility for your actions instead of blaming the advancements of technology. by this rationing you'd still rather have 36" CRT TVs so you wouldnt have to upgrade your cables and cable bill.
    1. Jorge at 1:04am 9th July 2010 Scott, It seem that you are missing the point. The question was addressing the industry not the consumer. Chill..
  4. D. Lucy at 8:10pm 5th July 2010 My family has 6 TVs in use. They're all analog CRTs; the biggest is 36 inches. The newest was bought 10 years ago. I'm 90% satisfied and don't have any connectivity issues. There are 8 computers in the house for when somebody what to serf the web. We'll have to drink Hollywood's DRM laced kook-aid some day, but any time in the forseeable future.
  5. 카라멜 커피 at 7:10am 2nd July 2010 Great read, thanks for the article. I've noticed that whenever I ask for a good flat screen, mainly cause I want to save space, I'm always told to look out for all these specs. The recommended TVs exceed my budget by a lot. I'm not looking for too much, just a decent flat screen that will do the job since I dont buy BR or HD-DVD movies. My Sayno 32" does the job, and although its no an LG quality, its fine for me.
  6. David at 10:28am 14th June 2010 I wish you would have mentioned what products you have in your home entertainment system. I use HDMI with my up-scaling Sony DVD player, PS3 (original), and hi-def cable box connected to a Sony HDTV that is now three years old and I have never had any video problems. And, I've been using cheap $2 cables I bought off of Amazon.com. For audio, I connect using tosilink cables to a Sony receiver that is six or seven years old. The only problem I have with audio is when playing blu-ray movies that contain HD audio, which sometimes cuts out since the receiver is not HD audio compatible. But, it is usually capable of playing 95 percent of the audio and is only a minor inconvenience until I upgrade.
  7. sleestak at 6:43pm 11th June 2010 I don't even have a flat screen tv, unless you include the flat screen pc monitors. I keep waiting for something I really want to get to a reasonable price, and then something else comes along that is better, so I wait again. First 1080p, then 120 Mhz, then 240, then LED, now this that and the other. I'll just keep using my 35" tube tv until it dies. My main form of entertainment are dirtbikes and PC games anyway, like ARMA 2 and Civilization.
    1. BigKeithO at 2:13pm 6th July 2010 Doesn't sound like you'll ever own anything other than that CRT then. With ANY tech you have to just bite the bullet and jump in at some point. You know it'll be out classed by something else in like a month anyway, that's just the nature of the beast. I've been doing it for years and years with PC's (sounds like you do too) so you must know what I'm talking about.
  8. Zen at 3:47pm 11th June 2010 I didn't buy into the Blu-Ray hype, let alone care about 3D TV. I'm happy with my DVD, LCD TV and 5.1 surround sound.
  9. Kerbe360 at 2:28pm 11th June 2010 These tech changes are a little more than just having a faster processor than the last model. Its like you buy a car and next years model has more horse power. Those extra horses doesnt make my car obsolete... just slower. The issue is that IF you want to have all this new awesomeness, you must upgrade everything.... your tv.... your HDMI cables... your receiver. Like the author was trying to point out, there is a road map or plan that companies have for products they produce. Knowing where they were trying to take it, why make and market products that they know are going to be useless with any of the new features that are coming out? Why release bluray with no ethernet connection if you know that BDLive will require it. That is where HD/DVD had an advantage, it was more sound on its final specs but that war was decided by the industry... not the consumer. I cant help but think that this too is being decided by the industry and not the consumer. The things consumers are begging for, like lower bluray disc prices, they have yet to deliver.
  10. Greg Mombert at 12:48pm 11th June 2010 Rushing out and buying a 3D TV at this point is pretty much a waste of money. It's still so early in its life span that the technology is bound to become much better and cheaper in the next few years. I actually like when they keep putting out these new technologies because it pushes the price down on things like LED TVs which are still top of the line even with 3D.
  11. DSTT at 12:18pm 11th June 2010 Of course TV is ripping people off. First the CRT, then the flat screens, then the LCD, and the plasma, but now we've even got what ports come out of it and beforelong we'll have 3D too. ARGH!
  12. Kerbe360 at 12:13pm 11th June 2010 I love this article. I too share the same concerns with my Home Theater and has haulted any further upgrades. For now, its coming down to do I really need it and I dont need 3D. I barely got a chance to burn in my LED LCD and now they are pushing 3D. Steve Jobs said once that bluray was a bag of hurt or something like that and he is right. He supports the standard but refuses to include it on Macs standard. I couldnt agree more with this article. The market is being flooded too soon so its destined to fail. Just because you are the only game in town doesnt mean your gonna win (I'm looking at you Bluray)!!
  13. Dave at 11:56am 11th June 2010 Quit bitching... seriously. If you are a consumer who thinks he needs the best and greatest thing currently out you will constantly be chasing it. Companies come out with better stuff to compete with each other and offer the consumer a superior product. They might have been planning on 3d and 240hz but they were doing it to undercut their competition. On top of all of that 3d capabilities existed in the 80s with their technology. 3d is a fad. Imagine what it is going to do to your children allowing them to watch 3d tvs... which force your eyes to look a certain way.. and constrain them to only the subject of the scene. Focusing on background objects is impossible.
  14. CoryHallisey at 8:37am 11th June 2010 I have a 47" Vizio lcd that I bought about 2 years ago. Before the 120hz or the 240hz and it still looks good.
    I estimate that it is about a million times better than the tv it replaced. I think that's good enough.

    Oh, and it plays nice with the other toys. (htpc, fios, receiver all through hdmi)

    I want the newest gizmo as much (or more) than anyone, but I also want financial stability.
  15. Ian Bell at 7:53am 11th June 2010 Not $400 3D capable displays doofus.
  16. Ian Bell at 7:52am 11th June 2010 Yup, who wouldn't? Think it would cost the same as a new TV, Blu-ray Player, cables and glasses? Likely not. :)
  17. Demehiser21 at 7:31am 11th June 2010 What I want to know is why one would need a "3D Capable" TV in the first place.
    Most HDTV currently have a high enough frame rate to show 3D content.
    It would be fairly easy to have a Blu-ray disk that alternated the right and left frames that played on standard Blu-ray player.
    The only issue would be the sync with the glasses.
    And the sync problem should be fairly easy to solve.
    I can think of two methods right now.
    1. BigKeithO at 2:10pm 6th July 2010 There is NO reason other than the IR transmitter for the glasses on any TV that does 120Hz+. The only reason they are pushing out new TV's is to charge a little more for them. nVidia already has a glasses/transmitter kit for PC monitors, what is stopping TV manufactures from releasing the same thing for their older non-3D TV's? If it works with monitors it would work with TV's (and a firmware update I'm sure).
  18. Rob1223w at 4:41am 11th June 2010 this article is bullshit

    the writer feels as if they are forced to but every new thing that comes out, you dont have to!

    If you shop around a bit u can still get good deals ive seen 40 inch lcd's for less than $500 if u know where to look
  19. Jaredm78 at 11:40pm 10th June 2010 But I'll bet that you would complain if you had to buy a new motherboard, monitor, and CPU to use MS Office 2010.
  20. Ian Bell at 11:32pm 10th June 2010 I get yours too bro! No harm - nice chatting with ya
  21. Periere at 11:22pm 10th June 2010 well upgrading processors means upgrading mobos and such but I get your point
  22. Ian Bell at 11:18pm 10th June 2010 But they do not change the way you view movies. 3D is HUGE technology, you will need a new TV, new Blu-ray player, glasses, HDMI 1.4 etc.
  23. Drumrave at 11:16pm 10th June 2010 they won't drop as much as you are thinking they will. Prices only really drop when the technology gets older and they release a 2nd generation which is typically around this time of the year. The great deals you get around black friday are usually shit tvs made just for that time of the year
  24. Periere at 11:11pm 10th June 2010 Processors are big technology. I spent $150 on an AMD quad core processor that after 6 months was already out dated and now Intel is making a 6 core and 8 core processor and the 6 core should be out soon. This all has happened within the last year
  25. Drumrave at 11:06pm 10th June 2010 oh yeah and one other thing, if the consumer actually researched the technology and attempted to learn about it they would have known that 3D tv has been around since about 2007 on Mitisubishi DLP TVs and certain plasma TVs. Also I've known about HDMI v1.4 for about a year and this stuff is old news to me. Seriously it takes all of a couple of hours to find this stuff and learn about it. I'm really waiting for the Lazervue TV and or OLED to become more consumer viable before I buy another large screen TV
  26. cableguy at 11:02pm 10th June 2010 you never get monster cables at a great price, what a crock and rip off
  27. Drumrave at 11:01pm 10th June 2010 3D tv makes my eyes strain and gives me a headache. And the 3D is not the traditional 3D where stuffs pops out and instead it adds a depth behind the screen. Also 1.3 won't work with 3D you need the 1.4 and last year there were tvs with internet capability such as the Samsung 650 series up, sony w series up, certain LG TVs, etc etc. The internet capability isn't really even that great and you don't have to have upgraded hdmi cables to support it. Monoprice.com has cheap HDMI cables that are v1.3 and work fine with any HD TV. The only thing you needed for the internet on last years TV was generally a USB network card that was typically around $80 from the manufacture.
    1. BigKeithO at 2:04pm 6th July 2010 Wrong on 2 points I am afraid. The 3D effect on these new TV's does indeed "pop out" at you as well as add depth. I own one of the Samsung units and I can definitely confirm this. Second the HDMI 1.4 for 3D content is a myth. The industry sure would like if you bought new cables to go along with everything but really the only major change with currently equipment is the ethernet over HDMI that is included with 1.4. The 1.3 cables have the exact same bandwidth as the 1.4 cables do. Again I've got the 3D TV and the 3D Bluray player and the 1.3 cables work just fine with 3D movies. Just for the record it was time for a new TV for me as I was going on 6 years with my old massive rear projection unit, time for a flat screen. I just so happened to walk into the store on the same day that they released the 3D Samsung's in Canada. So for $400 more than the 2009 Samsung model I was looking at I walked out with the 2010 3D model, 3D Bluray player and 2 sets of glasses + 3D movie. I think that is how most people will end up going 3D, wait until you need new gear and chances are the new TV you buy will have 3D built in to it.
  28. Lowlevel at 10:19pm 10th June 2010 I'm still bitter about my $2399 Toshiba TV dropping to $1699 45 days after I bought it... and the built in picture in picture that can only view a single input + antenna. .. the useless HD-DVD player I bought.. and all the DVD and HD-DVD movies they expect me to replace... I've pretty much had enough after spending close to $10,000 on this crap. 3d tv can take a giant nose dive for all I care.. I will not buy it.
  29. Devon at 9:08pm 10th June 2010 You nailed it. Goes to show how dumb people can be. We are no better than fish going for a shiny lure.

    A fool and his money are soon parted.....but not if you have credit baby!! haha
    1. 카라멜 커피 at 7:11am 2nd July 2010 I remember back in the day were you could just walk in and choose a TV based on whatever size you wanted. Now it requires much for researching for the "best bang for your buck," and the quality TVs are still expensive. But too each to their own, I know I'll be hanging on to my $200 32" for years to come.
  30. James at 9:07pm 10th June 2010 This article is EXACTLY how I feel. Current technology still isn't idiot proof and doesn't work the way it's supposed to, and now they want you to spend thousands on new TV's? Gimme a break. $150 for glasses is a RIP-OFF no matter what people say. Yes, they will get broken, so you better buy extra pairs.

    $150....you can almost get a PS3 or Xbox 360 for that price. What are these manufacturers thinking?
  31. hermawan patrianto at 8:58pm 10th June 2010 Technological developments in electronics, especially television, is currently experiencing rapid development. Just we know the new LCD TV, LED TV has emerged, which brought the latest technology. It was remarkable ...
  32. Ian Bell at 8:55pm 10th June 2010 We are talking about BIG technology in a $3K TV, not just processor speed. It's a lot of money for most people and the industry is pushing really hard to get consumers to reinvest in new technology. It's not fair to most people who work hard for their money.
  33. Zefakes at 8:53pm 10th June 2010 I bought a perfectly good Pioneer 42" LCD 2 years ago. I love it. I'm not concerned about the internet on my TV - all of my media is stored on 2 1tb harddrives and played at 720p by some tiny little Dell I bought on eBay for $80 2 years ago. It's all networked and the quality is good. I download all of my media (shame on me!) and play it commercial free. If I want the internet on the tv, I close XBMC and open web browser, which I negotiate with a wireless keyboard and mouse. Too easy. All of this technology has been around for plenty of time, and I've been using it. I don't need to integrate it INTO the tv - it would only cost twice as much and work half as well.

    As far as 3D goes, well, them's the breaks. I sure as hell don't need it, but maybe when this TV burns out I'll look into it as a value-added feature - but certainly not as a major selling point. I'm just not that into it. I don't like wearing the glasses that I have just to see, much less a second set for watching tv.

    -Mike
    1. David at 10:33am 30th June 2010 EXACTLY on the money. All anyone basically needs to do is hook their laptop up to their TV via HDMI or VGA, and they'll have a gorgeous browser experience on a wide screen, and an excellent movie experience as well. You toss a a wireless keyboard into the mix, which is cheap as all hell today, and you can sit back and enjoy. I was in a store the other day, looking at TV's, and I saw the new Samsung line that come with a handful of apps that you can click on to get a hand-cuffed browser experience: Electronics for Idiots. What a frigging foolish waste of money.
  34. 4pdfgac4yIoE at 8:32pm 10th June 2010 Give me a break. You buy technology and it changes? So should I ask Asus for a refund because a faster processor processor came out in a new laptop? No one held a gun to your head and made you buy a TV.
  35. kjmacadoodle at 8:11pm 10th June 2010 3D TV is stupid anyway. I don't want to have to wear glasses, and buy 3 extra pairs for guests for watching tv. I know they are making glasses-less tvs, but it'll be years before they come out and aren't $20,000.

    3D does seem cool for video games. But honestly, besides really pretty movies, who really cares? Maybe we should somehow invest in movies and shows that don't absolutely suck first. I would rather pay for that.
  36. Bushmaster2000 at 8:11pm 10th June 2010 I have no interest at all in 3D. It's a fad like it was in the past and it's going to die as fast as it re-emerged. I just replaced my 5.1 receiver, DVD player and 4:3 Tv with the digital turnover a few years ago. I buy a/v equipment on 10 year lifespan and i'm only 2 or so years into this generation, these guys can shove 3D nonsense where the sn don't shine. Like i really want to have to put on a pair of glasses to sit down and watch tv. :eyeroll: . About the only thing I would be interested in 3D technology is gaming consoles, i'd like to see 3D games actually be 3D. But again, i'm not going to replace my current gear to get it, i'm just not that interested.
  37. Wazzat at 8:06pm 10th June 2010 No one is holding a gun to your head to buy these products. I have zero plans to buy anything in the next 5-7 years. I just bought a beautiful Sony flat screen with no 3D capabilities and it will just have to do, regardless of what innovations are made, during that period of time. I'm actually shocked that companies are pushing this 3D thing so early to be honest.
  38. Blah at 8:05pm 10th June 2010 Uhh.... just don't get it? There is a startling mass of folks who still use standard definition televisions.

    Also, who the heck buys the hideously overpriced Monster cables? HDMI cables are cheap @ Monoprice.com
  39. Lee at 7:57pm 10th June 2010 Talking about weird issues, my Samsung LCD and DirecTV HD DVR hate each other. If the DirecTV HD DVR goes into screen save mode more than 2 seconds, the remote stops working. And it's 'solved' by changing away from the HDMI port the DVR is plugged into on the TV. So, some interaction with the TV is causing the remote to stop functioning. Gotta love interoperability.
  40. Sirlarr at 7:47pm 10th June 2010 I know this is a shock to American sensibilities, but if it's too much money... don't buy it.

    Thanks to ludicrously overpriced electronics (iPad), the industry has discovered that consumers have willingly traded their own volition in the marketplace. It's no longer a matter of your choice to buy or not buy something. It exists, therefore you must. It's now the company's fault for taking advantage of you, helpless as you are.

    3D TV is a tech nobody asked for and nobody really enjoys. The industry is putting it out because Americans can't stand to be without the best and biggest. Well suck it up and close your wallet for once.
  41. rusty_shackleford_33 at 9:50am 10th June 2010 I was behind a middle-aged lady in line at Best Buy who expressed the same sentiment once. She couldn't understand why she needed to go online, download firmware to a USB drive, and stick it into her Blu-ray player before she could watch a new movie she just bought, when she had putting tapes into her VHS player for a decade without a single issue.

    It seems like companies are so eager to be at the cutting edge of technology (because consumers demand it), they'll release products before they're really ready, producing the unreliability and nonstop upgrades Ethan is frustrated with. As a consumer, the best thing you can do is step back and ride a few years behind the latest thing, when most of these issues get ironed out before you ever have to deal with them, and prices are far more reasonable. And if you absolutely must have the latest thing... well, I guess that's the cost of keeping up with the Joneses.
  42. RiggyMoo at 6:19pm 9th June 2010 Yup, I think they been doing that for years.

    www.anonymity-online.net.tc
  43. Timw076 at 5:20pm 9th June 2010 This is exactly why never bought a new tv.

    My plan has come down to this. Buy a 1080p lcd in the fall because led and 3d tv's should considerably drop the prices by fall. Then buy a PS3 as a capable bluray. And finally, buy google TV (my savor..hopefully!!) Heres to hoping this plan doesn't change within the next 2 1/2 months...
  44. Ian Bell at 4:32pm 9th June 2010 HDMI cable prices have come down thankfully. I am hoping that my HDMI 1.3 Monster Cable will support 3D capabilities. I will be extremely upset if I need to upgrade those. (normally I buy cheaper brand cables, but I got these on sale at a great price).

    I haven't been super impressed with the home 3D TV's yet. And at $150 a pop for glasses, and two kids under the age of 5 yrs old, I think I am going to pass for a while. I can only imagine how often they will get damaged or broken!
    1. bill at 4:57pm 23rd July 2010 Not to be mean, but no, you didn't get a good price on those Monster cables. There is no such thing a good price on Monster cables. Go to amazon, monoprice, or any of dozens of other online retailers and get very good cables for a 2-3 bucks.
  45. Joe at 4:29pm 9th June 2010 Love this article. You are right on with your assumptions. If I had known that 3D was going to be the next big thing, I would have held off on buying my new LED TV. I spent like $3K on it about 8 months ago. Not only have prices come down drastically, but now you have thinner models and 3D built-in.

    My only saving grace is that my PS3 is upgradeable to 3D, and I would not have to buy a whole new Blu-ray player.
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