‘It Just Works?’ Not quite: iPhones crash more than Android phones, study finds

iphones android crashes blancco study iphone transer comparison apple google smartphones nexus s5 s6 samsung htc
bloomua/123rf.com
One of Apple’s catchphrases for its devices in years past was “It just works.” That might not be as accurate anymore, according to a new study by Blancco Technology Group. In its latest quarterly “State of Mobile Device and Performance” report, the company claims crash reports have nearly doubled quarter over quarter, suggesting that Apple has its work cut out to improve its software.

Blancco says 58 percent of all Apple devices with its mobile diagnostic tools installed failed at some point during the quarter, compared to only 35 percent of all Android devices, up from just 25 percent last quarter. Sixty-five percent of the crashes on iPhones were due to apps, while Wi-Fi issues accounted for 11 percent of crashes. Headset or data connectivity issues crashed four percent of devices each.

What’s the cause of this dramatic increase in crashes on iOS devices? That’s difficult to ascertain, as Blancco provided little data on the phones in the test themselves. One possibility is a large number of iOS devices participating in the iOS 10 Public Beta were plagued by many of the issues that Blancco found as the most common early on, but have gotten dramatically better with successive releases.

Among the biggest offenders when it came to apps that caused crashes on Apple devices were social media apps, including Snapchat (17 percent), Instagram (14 percent) and Facebook (9 percent). Android, on the other hand, seemed to have more problems with apps native to the OS itself, including Google Play Services (12 percent), Google Contacts Sync (5 percent) and the Address Book (5 percent).

As a whole, crashes on Android devices actually dropped 9 percent quarter-over-quarter, possibly indicating that Google itself might be starting to get a handle on the bugs that seem to plague some of its native apps. It did, however, have a greater rate of hardware-related issues, according to Blancco’s study.

In any case, third-party app stability seems to be much better overall on the Android platform, possibly due to the fact that Android places less restrictions on app developers in how they build their apps for the platform — and that shows in the fact that apps are at fault for crashes 50 percent less of the time than their iOS counterparts.

By device, the iPhone 6 and 6s were the most crash-prone on the iOS site, and Samsung devices fared the worst on the Android side. With Samsung, that might be more of a function of its massive market share. Other poor-performing devices were generally low-cost smartphone purveyors like Lenovo and LeTV. In other words, you get what you pay for.

Wearables

Google's Wear OS update 'H' promises battery life improvements

Google has rebranded its Android Wear operating system to Wear OS. Removing the Android name may help people better understand Google-powered smartwatches, which also play nice with iOS devices. 
Deals

The best iPhone deals for November 2018

Apple devices can get expensive, but if you just can't live without iOS, don't despair: We've curated an up-to-date list of all of the absolute best iPhone deals available for November 2018.
Deals

The best iPad deals for November 2018

In the wide world of tablets, Apple is still the king. If you're on team Apple and just can't live without iOS, we've curated an up-to-date list of all of the best iPad deals currently available for November 2018.
Deals

The best Apple Watch deals for November 2018

The Apple Watch has surged to prominence in recent years. If you're in the market for an iOS wearable, we've sniffed out the best Apple Watch deals available right now for all three models of this great smartwatch.
Social Media

Addicted to Instagram? Its new ‘activity dashboard’ is here to help

Ever get that nagging feeling you're spending too much time on Instagram? Well, a new "activity dashboard" has a bunch of features designed to help you better control how you use the addictive photo-sharing app.
Mobile

Best iPhone 7 Plus screen protectors to shield your big, beautiful display

Cracked screens are expensive to replace. Fortunately for you, we've rounded up what's available in terms of protection for Apple's large iPhone 7 Plus. Here are the best screen protectors you can buy.
Computing

Four fake cryptocurrency apps were listed on the Google Play Store

It is a dangerous time to be going after crytocurrency on Android. Four bogus cryptocurrency apps were spotted on the Google Play Store this week, according to a report from cybersecurity researcher Lukas Stefanko. 
Mobile

New sensor from L’Oréal tracks UV exposure to keep your skin safe from the sun

L'Oréal has announced a new wearable sensor that attaches to your clothing and can track ultraviolet light. The sensor uses NFC instead of Bluetooth -- meaning it doesn't need a battery to work properly.
Cars

Uber rolls out rewards program that lets its most loyal riders lock in prices

Uber launched a new loyalty program today called Uber Rewards. It offers frequent riders credits to Uber Eats, car upgrades, and the ability to lock in prices on their most traveled routes.
Gaming

15 tips for keeping your vault-dwellers alive in ‘Fallout Shelter’

The wasteland can be an unfriendly place, if you don't know what you're doing. Here are 15 tips that will help your vault thrive in Fallout Shelter, including information on questing.
Mobile

Motorola Moto G7: Here’s everything we know

The Moto G6 range is still relatively new to the market, but rumors have already started about the Moto G7, which is expected some time in 2019. Apparently, a G7 Power version will be joining the G7, G7 Play, and G7 Plus.
Mobile

T-Mobile's new Revvl 2, Revvl 2 Plus are now available for purchase

Last year, T-Mobile launched its own line of branded smartphones. As a follow-up to their predecessors, the carrier has unveiled the Revvl 2 and Revvl 2 Plus -- complete with a sleeker design. Here's everything you need to know.
Mobile

How to take great photos with the Pixel 3, the best camera phone around

You’ve scored yourself a new Google Pixel 3 or Pixel 3 XL, and you want to take advantage of that incredible camera. We’ve got everything you need to know right here about how to snap the best photos with your Pixel 3.
Smart Home

Huawei could soon take on Google and Amazon with a new digital assistant

According to a report from CNBC, Huawei is working on a new digital assistant that could try to take on the likes of Google and Amazon's Alexa. Huawei already has a digital assistant in China, but the new one will be aimed at markets…