Yelp plans to add new video feature to its reviews

Feel like your written review on Yelp just doesn't properly convey your angst? Now you can properly tell people what you think. The social review site is adding a new video feature to its mobile app.

Hotel owners complain of being held ‘hostage’ by TripAdvisor users

Hoping to resolve the issue with TripAdvisor at some point in the future, hotels and restaurants are being forced into handing over freebies to TripAdvisor users or be faced with a negative online review.
Social Media

Yelp launches its first ‘Top 100 Places To Eat’ list, Hawaii restaurant in top spot

Yelp's just posted a crowd-sourced 'Top 100 Places To Eat' list on its site, offering food lovers some new ideas on places to eat. Seafood eatery Da Poke Shack in Kailua-Kona, Hawaii, tops the tasty-looking chart.
Social Media

Could Instagram inspire the next Yelp?

Will the next location review service take its cues from Instagram? As the third party apps surrounding the photo sharing platform dive more and more into location, it's possible.
Social Media

Skedadel lets you discover cool places through Instagram images

A new app using Instagram images and a unique algorithm wants to help you find the best places in the world.
Social Media

Do we deserve rewards for online rants and raves? Some users – and platforms – say yes

Some members of the Elite Yelp community are suing, saying they're unpaid employees. The lawsuit comes as new light has been shed on Amazon rewarded its top reviewers - so are these Yelp users right?
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Is Facebook trying to dethrone Yelp?

You can now review places on Facebook -- is the social network trying to compete with Yelp? And if it is, will you use the social network to review businesses?
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Love your city? Want free stuff? Here’s how to become a Google City Expert

The Google City Experts program is one of the best features on Google+: Who doesn't want free food and drink just to talk about their city? Here's how you can take advantage of it in a few easy steps.
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Google City Experts is awesome now – but will it suffer the same fate as Yelp Elites?

Is being a Google City Expert as fancy as being Yelp Elite? The search giant is looking to build up the ever important reviews and insight content in Google Local by following Yelp's playbook.
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New York State busts 19 companies for creating fake online reviews

Looking to curtail the creation of fake online reviews for New York businesses, the NY Attorney General's office used a year-long sting to shed light on the shady practices of online marketing companies.

Google launches City Expert program to compete with Yelp

Looking for a way to attract higher quality reviews to the Google+ Local and Google Maps platforms, Google is searching for city experts to create authoritative reviews for businesses in major cities.
Social Media

Miss Netiquette’s guide to putting reviews online

Social media can be a tricky thing to navigate and no one has written the rules on codes of conduct. We're here to help you with best practices for sites Web-wide, and this includes the dos and don'ts of being an online reviewer.