A slew of sites, including Netflix, Instagram and Pinterest, have gone down this evening, thanks to “power issues” at Amazon’s Elastic Compute Cloud data center in North Virginia. The websites rely on Amazon’s cloud services to power their services. Some pretty violent storms in the region are apparently causing the problems.
Initial reports of the outages began to filter through at around 9pm PT, but more than two hours later the sites still appear to be down.
Instagram’s homepage loads after a lengthy period, though users are – at the time of writing – only being met with a message acknowledging the problems. “An electrical storm in Virginia has affected most of our servers. As we speak, our team of engineers are working hard to restore service,” it says.
As often happens in a situation like this, many of the affected companies are turning to their Twitter accounts to communicate with users and subscribers.
“We’re sorry for the outage and working to get your Friday streaming back to normal as quickly as possible. Thank you for bearing with us,” Netflix tweeted at 10.15pm PT.
And as you might expect, Netflix and others are getting a fair amount of no-holds-barred feedback from customers. “I was watching my favorite show & you guys screwed up on a cliffhanger. Disappointed,” amar chugg tweeted in response.
A couple of minutes ago, Pinterest indicated that things may be beginning to return to normal, tweeting, “We’re back! Our team is continuing to work on some remaining issues that may impact performance. Thanks for your patience and happy pinning!”
Amazon has been hit by a number of major outages in the last 18 months, the most recent just two weeks ago. The latest problems go to show that maybe we need to hold back a bit on fully embracing the Cloud – or try to find a way to control the darn weather.
UPDATE: The storm must have done some serious damage at Amazon – as of 4am PT, Netflix and Instagram are still down. It’s been more than seven hours now.