With locations detailed on Verizon’s site, the wireless company has positioned large, trailer-sized charging stations at locations within Ohio, New Jersey and West Virginia as well as Staten Island. Not limiting outreach to Verizon customers, the company is welcoming anyone that was impacted negatively by Hurricane Sandy. The public can visit the mobile trailers to recharge their mobile devices like smartphones, tablets or laptops. In addition, anyone without a computer can get online at a computer workstation. Verizon is also offering Sandy victims access to mobile phones in order to make domestic calls to friends and families.
Beyond the emergency communication centers, Verizon is opening retail locations up to the public for device charging and free domestic calls. Victims of Hurricane Sandy can also find prepaid phones as well as replacement chargers at Verizon stores if needed.
In order to reestablish wireless communication in areas devastated by Hurricane Sandy, Verizon technicians have been working around the clock to improve service. Regarding the progress of technicians, Verizon representatives stated the company has “seen continued improvement overnight with now more than 96 percent of our cell sites in service and serving our customers in the impacted area, including some of the hardest hit areas of the Northeast.”
Similar to Verizon, AT&T and T-Mobile stores are opening up retail locations to offer device charging. In addition, AT&T has rolled our mobile charging stations at relief areas across the Northeast. Regarding any payment issues, T-Mobile is giving customers a grace period up until November 8 and plans to waive all late fees as well. Basically, customers that haven’t paid their T-Mobile bill will continue to receive service to their mobile phone. AT&T is also planning on waiving all late fees and will extend payment windows for Hurricane Sandy victims. AT&T representatives did not specifically mention an end date on that grace period.
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